Author Topic: How to confirm Pro license without paying again?  (Read 3754 times)

Evan@Evan-m-Jones.org

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How to confirm Pro license without paying again?
« on: October 31, 2016, 11:44:00 pm »
I have an error message.  It says, “Unable to check license state.  Tap here to confirm your license”.  But when I do tap the message the only option is to download the unlocker from Google Play, and Google Play wants me to pay again.  How can I use the license keys I hold without downloading the unlocker again?

Thanks!

Evan

Kostya Vasilyev

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Re: How to confirm Pro license without paying again?
« Reply #1 on: November 01, 2016, 10:27:51 pm »
Hello,

You've got a license in my PayPro Global database which Google Play doesn't know anything about.

Please install the Unlocker for PayPro 1.0.18 from here:

http://www.aqua-mail.com/?page_id=217

Or use this direct link:

https://www.aqua-mail.com/download/AquaMailUnlockerPayPro-1.0.18.apk

( Android may ask for a confirmation that you really want to install something "not from Google Play" )

Run the new unlocker, tap Check License. You won't need to enter a license key (validation is based on email accounts present in the app).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Evan@Evan-m-Jones.org

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Re: How to confirm Pro license without paying again?
« Reply #2 on: November 17, 2016, 12:03:27 am »
Perfect.  Thank you!  :)

davydm

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Re: How to confirm Pro license without paying again?
« Reply #3 on: October 09, 2019, 07:24:13 am »
I'm having exactly the same problem as of last night. I'm quite sure that I bought my license through Google play store. I've been an aquamail pro user for literally years, and now I get this rubbish ):

agilevic

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Re: How to confirm Pro license without paying again?
« Reply #4 on: November 10, 2019, 09:51:41 pm »
I also have this problem as of about a week ago. I am almoat certain I bought AquaMail via Google Play. In my case it was at a promotional price of 4.99 or so. I am on Android 9, AquaMail ver. 1.21.0-1492, updated on 10/29. Most likely that the update caused the problem.