Author Topic: In AquaMail Android app crash occurs after the removal of the letter  (Read 3898 times)

rabota123890

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  • Posts: 2
Hello,
Why my app keeps crashing when I remove the letter?

mikeone

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Re: In AquaMail Android app crash occurs after the removal of the letter
« Reply #1 on: August 04, 2016, 09:18:41 pm »
Hello,
Why my app keeps crashing when I remove the letter?
You could send a "post mortem" chrash log file to the developer as described on the support site:
http://www.aqua-mail.com/?page_id=232

Quote
If you run into a crash
Crashes are automatically recorded in a crash log, called log-AquaMail-crash.txt and located at the root of your device’s memory card.
Please send it as an attachment to kmansoft / at sign / gmail / dot-com.
This file does not contain any logins or passwords or message text.

Kostya Vasilyev

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Re: In AquaMail Android app crash occurs after the removal of the letter
« Reply #2 on: August 05, 2016, 09:22:30 pm »
Hi,

Please try turning off app settings -> confirmations and undo -> "Enable undo".

I suspect the crash is caused by undo panel (which is supposed to show / animate up after you delete your message).

If this fixes it, please post your phone's details (make / model / Android version / official or custom ROM) and please please send me the postmortem crash log if it's there.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/