Author Topic: Empty recycle bin problem  (Read 5925 times)

adamking2002

  • Newbie
  • *
  • Posts: 5
Empty recycle bin problem
« on: December 04, 2014, 11:10:02 am »
I can't empty recycle bin. I try every solutions what is wrote on the forum and always deleted massage first are deleted and if I refresh every deleted massage come back...please help.

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #1 on: December 04, 2014, 02:14:45 pm »
Where is this mail account? Gmail, Yahoo, Hotmail?

What type is it? IMAP, POP3, Exchange?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

adamking2002

  • Newbie
  • *
  • Posts: 5
Re: Empty recycle bin problem
« Reply #2 on: December 04, 2014, 03:27:42 pm »
Serwer on my account incoming email: pop3.wp.pl, outgoing email: smtp.wp.pl

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #3 on: December 04, 2014, 04:05:37 pm »
Debug log please, with "raw session data" enabled (see below).

In the log, please 1) check mail in the account 2) move a message or two to Deleted 3) empty deleted, let it finish sync 4) check mail again.

I can assume that the server returns inconsistent message IDs between "UIDL n" (one message) and "UIDL" (all messages). Just like Cyrus POP3 does. If the log confirms this, I'll add a workaround -- same as I've done for Cyrus.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

adamking2002

  • Newbie
  • *
  • Posts: 5
Re: Empty recycle bin problem
« Reply #4 on: December 04, 2014, 09:21:48 pm »
It does't work. I tried erase all massages and all returned after synchronization.then I tried delete one massage and also returned after synchronization. On serwer I have empty recycle bin only in aguamailall the massages still stay

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #5 on: December 04, 2014, 09:32:45 pm »
Debug log please, with "raw session data" enabled (see below).

In the log, please 1) check mail in the account 2) move a message or two to Deleted 3) empty deleted, let it finish sync 4) check mail again.

I can assume that the server returns inconsistent message IDs between "UIDL n" (one message) and "UIDL" (all messages). Just like Cyrus POP3 does. If the log confirms this, I'll add a workaround -- same as I've done for Cyrus.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #6 on: December 04, 2014, 09:32:52 pm »
Debug log please, with "raw session data" enabled (see below).

In the log, please 1) check mail in the account 2) move a message or two to Deleted 3) empty deleted, let it finish sync 4) check mail again.

I can assume that the server returns inconsistent message IDs between "UIDL n" (one message) and "UIDL" (all messages). Just like Cyrus POP3 does. If the log confirms this, I'll add a workaround -- same as I've done for Cyrus.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #7 on: December 04, 2014, 09:33:00 pm »
Debug log please, with "raw session data" enabled (see below).

In the log, please 1) check mail in the account 2) move a message or two to Deleted 3) empty deleted, let it finish sync 4) check mail again.

I can assume that the server returns inconsistent message IDs between "UIDL n" (one message) and "UIDL" (all messages). Just like Cyrus POP3 does. If the log confirms this, I'll add a workaround -- same as I've done for Cyrus.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #8 on: December 04, 2014, 09:33:17 pm »
Debug log please, with "raw session data" enabled (see below).

In the log, please 1) check mail in the account 2) move a message or two to Deleted 3) empty deleted, let it finish sync 4) check mail again.

I can assume that the server returns inconsistent message IDs between "UIDL n" (one message) and "UIDL" (all messages). Just like Cyrus POP3 does. If the log confirms this, I'll add a workaround -- same as I've done for Cyrus.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Empty recycle bin problem
« Reply #9 on: December 04, 2014, 09:33:22 pm »
Debug log please, with "raw session data" enabled (see below).

In the log, please 1) check mail in the account 2) move a message or two to Deleted 3) empty deleted, let it finish sync 4) check mail again.

I can assume that the server returns inconsistent message IDs between "UIDL n" (one message) and "UIDL" (all messages). Just like Cyrus POP3 does. If the log confirms this, I'll add a workaround -- same as I've done for Cyrus.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

adamking2002

  • Newbie
  • *
  • Posts: 5
Re: Empty recycle bin problem
« Reply #10 on: December 04, 2014, 10:19:59 pm »
Sorry. I don't understood you first time. I send you a log now by email because the file is to big to send here

adamking2002

  • Newbie
  • *
  • Posts: 5
Re: Empty recycle bin problem
« Reply #11 on: December 04, 2014, 10:28:09 pm »
can you send me massage to me email? because I don't have your email addres where I can send you this log. It is +/- 6 MB.
my email addres adam.krolewski@wp.pl or krolewski2@gmail.com

mikeone

  • Hero Member
  • *****
  • Posts: 2762
Re: Empty recycle bin problem
« Reply #12 on: December 05, 2014, 01:13:55 am »
can you send me massage to me email? because I don't have your email addres where I can send you this log. It is +/- 6 MB.
my email addres adam.krolewski@wp.pl or krolewski2@gmail.com

You will find  the email address here:

Creating debug logs for in-depth diagnostics:
http://www.aqua-mail.com/?page_id=232