Author Topic: Aquamail autoretrieve sunddenly stops  (Read 4032 times)

fvogel

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Aquamail autoretrieve sunddenly stops
« on: November 12, 2013, 08:51:56 pm »
I have AquaMail Pro 1.2.5.5 and almost two weeks ago, the auto-retrieve (Mail check interval set to 5 minutes) suddenly stops and I have to manually hit the refresh icon to make it work again and then after a few hours, it does it again. Has anyone had this problem already?

Thanks in advance!
Fernando

Kostya Vasilyev

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Re: Aquamail autoretrieve sunddenly stops
« Reply #1 on: November 14, 2013, 02:27:43 am »
Since it syncs at all, can you perhaps capture the issue in a debug log? Telling me when it stopped (at best you can, give or take)?

http://www.aqua-mail.com/?page_id=232
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/