Author Topic: truncation of text in email body  (Read 3997 times)

bobdanker

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truncation of text in email body
« on: September 13, 2013, 09:40:12 pm »
Occasionally, AM truncates messages and fails to capture the entire body of an email. Emails are truncated in mid-sentence. I am using POP3 on a company email server (not sure what kind it is). Today I encountered this problem on the same email using both a Galaxy S3 and a Galaxy Tab 3. I have a Gmail account that reads the same server, and it did not truncate the message that AM truncated. Not sure what to do. Thank you.

Kostya Vasilyev

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Re: truncation of text in email body
« Reply #1 on: September 20, 2013, 01:44:21 am »
In order to investigate, I need a debug log capturing the issue, with "session data" enabled:

http://www.aqua-mail.com/?page_id=232
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/