Recent Posts

1

General Discussion / Re: Aqua Mail Performance issue

« Last post by hpg38 on Today at 06:47:17 pm »

hello Martin
Although I am not impacted by this problem (I do not use this option).
Thank you and the team for all the things you do to improve Aquamail

2

General Discussion / Aqua Mail Performance issue

« Last post by Martin Kostov - Aqua Mail Support on Today at 06:14:10 pm »

Hello everyone,


We are aware of the issue, and we apologize for the inconvenience caused.


The current workaround is to disable the "Across Folders" option located in Aqua Mail settings>Conversations


Currently, we're testing a new build with a potential fix for the performance issues.



Expect a beta version soon.


Thank you for your patience, and we'll keep you updated on any developments.

3

General Discussion / Re: AM lags in reloading/redrawing the screen.

« Last post by Martin Kostov - Aqua Mail Support on Today at 03:37:10 pm »

Thanks for the reply.


We are currently testing a new build with a potential fix for the performance issues. Stay tuned for updates!

4

General Discussion / Re: AM lags in reloading/redrawing the screen.

« Last post by mkgtu on May 13, 2024, 09:47:40 pm »

Among the many suggestions that have been made, the only one that has made a dramatic difference for me - and actually removed any lag completely is: In the CONVERSATION settings, turn off the "Across folders" option. That's the one that combines your sent replies with the incoming messages.

When I turned that off, AM becomes lightning fast, no lag at all in redrawing. I had also made all the other changes suggested here and in emails from the developers in response to my bug ticket. While all those changes may have resulted in slight improvements, the lag was still present, quite often at least.

But turning off this one option to combine sent replies with incoming messages, eliminated the lag entirely. When I turn it back on, the lag returns..

It would be interesting to know if others who are experiencing this lag could eliminate it by turning off that feature.

And that's one of my favorite features, if for no other reason than it keeps ongoing conversations toward the top of the message list because including sent replies makes the conversation "current". I'd hate to lose it.

Sent from my SM-G986U1 using Tapatalk

5

General Discussion / Re: Мigrate from the old Aqua Mail Pro Unlocker app

« Last post by Martin Kostov - Aqua Mail Support on May 13, 2024, 09:09:40 am »

How can I tell if AM Pro has already been migrated away from the unlocker app?  I do not see an offer to migrate, and don't know if I inadvertently did this months ago.

Hello lifespeed,

Please contact us at support@aqua-mail.com while providing a proof of your purchase, and the email that you used. This will help us provide further assistance.

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General Discussion / Incoming server login error for Outlook & Hotmail accounts

« Last post by sunking101 on May 11, 2024, 03:49:53 am »

This has been ongoing now for months and months. Will there ever be a fix??

7

General Discussion / Re: AM lags in reloading/redrawing the screen.

« Last post by mkgtu on May 10, 2024, 09:45:32 pm »

I have 4 accounts set up in AquaMail: GMail, MSN, FastMail, and GMX. ONLY THE GMAIL ACCOUNT LAGS. The other three sync and refresh normally, no lag at all.

That same GMail account is set up in five other apps on my phone and experiences no lag issues in any of those apps: FairEmail, Edison Mail, K-9, Outlook, and the GMail app.

Sent from my SM-G986U1 using Tapatalk

8

General Discussion / Re: AM lags in reloading/redrawing the screen.

« Last post by mkgtu on May 10, 2024, 09:12:31 pm »

I have implemented all the suggestions and have reduced the plain folder sync to just the basic minimum: inbox, drafts, sent, spam, trash, etc for each account.

None of these changes has helped in the slightest.

It seems to me that if AM is adding more and more "new features" that the app can't handle, then it's biting off more than it can chew. Maybe it should get rid of these extra features that are making a mess of the basic functionality of the app.

Sent from my SM-G986U1 using Tapatalk

9

А как сделать... / MOVED: How To Get Backup

« Last post by Martin Kostov - Aqua Mail Support on May 10, 2024, 03:06:41 pm »

This topic has been moved to How do I....

https://www.aqua-mail.com/forum/index.php?topic=9072.0

10

General Discussion / Re: Change from "Sent Items" IMAP folder to "Sent" to match other email applications

« Last post by Martin Kostov - Aqua Mail Support on May 10, 2024, 03:01:43 pm »

Hello lifespeed,

To adjust the Sync settings, please go to Aqua Mail settings>manage accounts>choose the account you want to adjust>Folders

Let me know how it goes.