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General Discussion / lost license
« Last post by Maximus_Ramucho on September 01, 2020, 09:33:12 pm »


 i bought the license for aquamail 3 years ago for my android but today i use a hauwei P40 pro so no android. I therefore bought a new license for my huawei despite everything. after formatting the device i no longer have my license linked to my huawei account.
I would like to update my annual subscription please

Sorry for my bad english
General Discussion / Re: Microsoft Authenticator 2FA and Office365
« Last post by aneurysm on September 01, 2020, 02:08:02 pm »

Made an account just to cover this topic as well.
I used to connect simply through exchange with EWS, but that is not supported anymore.

I now connected with the office365 login, logged in with my corporate account at microsoft and my company. We use pingID for 2FA, so that was fine. Aquamail working beautifully as usual. But after several hours when I tried to refresh my mails (don't use push or device wouldn't stop buzzing :) ) it didn't do anything, it seems to want to download, but nothing happens. The 2FA isn't logged in anymore I think and I don't get a screen or message or anyting to reactivate it. Adding a 2nd account of the same server fixes it, but I don't want to do this every 12 hours or so.
I don't have this problem on the Nine email client ... but I just love aquamail so much more.

Any suggestions ?
How do I... / Re: Delete internal contact list
« Last post by tux_linux on August 31, 2020, 05:26:29 pm »
There is a address labeled with this icon.
Don't tell me it's from my address book.
It's not in there.

The icon tells me that aqua mail did collect this personal data.

How can I delete this entry?
How do I... / Re: delete email addresses from contact picker
« Last post by JHSesq on August 31, 2020, 04:53:04 pm »
I recently I have tried to solve this problem as well. First of all there's no "fisable" option under contacts so I'm not sure what that means. But I don't want to change this feature, I just want to remove a specific email address from recent contacts.
General Discussion / Re: AOL Changing Sign-in on October 20, 2020
« Last post by Radoslav Stoyanov on August 31, 2020, 01:53:01 pm »

Yeah, we are getting some complaints recently about this.
It seems like all AOL users who use third-party apps received this notice, judging by all of the forum posts on AOL's forum. AOL is changing their security and account measures for further security.
As of now it is not needed to do anything from our side, our AOL users must remove their existing AOL Account and re-add it using their new app password in order to have their accounts setup properly and for it to be used after October 20th.

To do so, please follow these steps:
  • Open your AOL account in a browser
  • Tap/Click the options tab in the right upper corner
  • Go to Account Info (you may need to allow the website to open pop-ups)
  • Then go to Account Security > Scroll down to and Tap/Click on "Generate app password"
  • In the next windows Tap/Click the drop-down > Select Other App
  • Enter Custom Name: Aqua Mail (Of your choice) > Generate
  • The app specific password is available in the next window > type it in when adding the AOL account in Aqua Mail
If you have any further questions, feel free to ask here or at support /at/ aqua-mail /dot/ com

How do I... / Re: How to backup email...where is it stored?
« Last post by Radoslav Stoyanov on August 31, 2020, 01:25:07 pm »
Hello. What can I to backup and restore the emails, if I don't have rooted android?


AquaMail does not support copying messages between devices -- you can backup and restore your app settings and accounts, and it's assumed that messages are still available on the mail servers and will re-sync.
Now, if both of your devices were rooted, you'd be able to copy all of the app's data (including the message database), but that isn't something we can "officially" support either.


How do I... / Re: Delete internal contact list
« Last post by Radoslav Stoyanov on August 31, 2020, 10:16:58 am »

AquaMail integrates with the device’s Contacts/People application (which is in turn synced with your device’s account(s) and other accounts you may have configured, such as Google+).

The app will display a drop-down list of matching contacts as you enter them in any of the recipient entry fields (after two characters), matching on names and emails.

You can also press the contact picking button to the left of each recipient entry field to bring up the app’s own contact picker. The built-in contact picker filters contacts by email, has search, and a group tab where you can pick a whole group or individual group members.

It also has a “recents” tab which shows email addresses from recent messages, regardless of their existence in the device’s Contacts/People app, and an Exchange tab (for Exchange accounts) also with search.

It’s also possible to use the system contact picker using the respective entry in the Menu when composing a message (or making it permanent in the app’s settings under Contacts) Since version 1.6.0, the app offers Exchange contacts (from the selected account) in auto-completion (enabled by default, can be disabled by long pressing on the account on the app’s main screen -> Exchange options).

The app can also offer actual recent emails (not saved in Contacts) in auto-completion (disabled by default, can be enable in app settings -> Contacts).

How do I... / Re: view drafts in smart folder
« Last post by mikeone on August 30, 2020, 10:37:37 pm »

There is no such setting to include Drafts in the Smart Folder.

However you will be able to create at least an unified 'Draft folder' for all your accounts:

Settings - > Account list - > enable "Combined drafts"
How do I... / Re: How to backup email...where is it stored?
« Last post by martinm on August 30, 2020, 10:01:50 pm »
Hello. What can I to backup and restore the emails, if I don't have rooted android?
How do I... / view drafts in smart folder
« Last post by robaruns on August 30, 2020, 07:29:48 pm »
Hey guys! I'm a BlackBerry hub convert, as the app hasn't been updated in quite awhile. The smart folder features seems to replicate the functionality of the hub, with way more customization options to boot.

One thing the hub did for me was include unfinished drafts in the hub (the hub is a unified inbox, like the smart folder). I was able to get the smart folder to include sent messages, but I cannot find the setting to view drafts in the hub.

Can someone offer assistance? Thank you.
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