Author Topic: Problems syncing folders between devices.  (Read 3926 times)

aleitch

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Problems syncing folders between devices.
« on: April 05, 2013, 05:41:58 am »
I have AM installed on 3 android devices; 2 tablets and a phone.  I have a folder called "Pending" where I move emails that are only needed temporarily.  When I move an email to the Pending folder on one device it never shows up in the Pending folder on the other two devices. I have all three devices set up the same, with the Pending folder set to "Sync as incoming.". How can I get all three to agree with what I've moved to the folder?

Thanks

Kostya Vasilyev

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Re: Problems syncing folders between devices.
« Reply #1 on: April 07, 2013, 02:52:05 am »
Hi,

A somewhat issue, could be a bug (although I am able to move messages between folders just fine).

Do you web mail for this account? Could you check if moving messages in AquaMail is reflected there?

I could investigate if you recorded a debug log, capturing you moving a message or two. Please see this for details on how to do that (it's actually pretty easy): http://www.aqua-mail.com/?page_id=232
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/