Author Topic: Message Notification Issue  (Read 6497 times)

Roxmor

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Message Notification Issue
« on: September 09, 2013, 08:50:42 pm »
I am trying to solve the issue of my phone constantly notifying me that I have one unread message. At times I like to levave them unread because I want it as a reminder, but I dont want it to tell me that in the notification bar over and over.

All of my accounts (3) use IMAP push. And I have all the other message checks off.

I have tried different combos of the "play sound only once" "onlny when new mess" and "only when changes"

None seem to fix this issue. Am I going crazy? or is there a way to accomplish this as many other email proggys do this. HOwever Aquamail is the best UI and I want to stay usuing it!

Kostya Vasilyev

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Re: Message Notification Issue
« Reply #1 on: September 10, 2013, 03:11:02 am »
Can you please record a debug log, capturing the issue, with "session data" enabled?

This is described at the link below, under "Creating a log if something doesn’t work right":

http://www.aqua-mail.com/?page_id=232

Thanks.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Roxmor

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Re: Message Notification Issue
« Reply #2 on: September 10, 2013, 07:16:30 am »
Wont let me upload or attach it here so I have emailed the log to the address in the instructions

Kostya Vasilyev

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Re: Message Notification Issue
« Reply #3 on: September 12, 2013, 02:18:42 am »
Hmm, don't see one (and I even checked the spam folder).

Would you mind sending again to kman / at sign / yandex / dot ru?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Roxmor

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  • Posts: 14
Re: Message Notification Issue
« Reply #4 on: September 12, 2013, 04:35:37 am »
Hmm, don't see one (and I even checked the spam folder).

Would you mind sending again to kman / at sign / yandex / dot ru?

Sent