Author Topic: persistent incoming server network errors  (Read 6315 times)

The Tallest

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persistent incoming server network errors
« on: May 13, 2014, 06:18:50 pm »
Seems the only time I post here is when there is an issue I can't seem to fix. Yes, I've come back to this app time and time again. It's an awesome app. When it works.

Two days ago my Gmail account has been throwing "Persistent Incoming Server Network Errors". I've tried, clearing cache, uninstalling, reinstalling and redoing the account. Nothing is working. I am running the latest version of the app. Is there a fix for this?

The Tallest

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Re: persistent incoming server network errors
« Reply #1 on: May 13, 2014, 06:46:36 pm »
I don't use anything else on my phone other than Aqua Mail. On my PC I use Outlook for both Gmail and Hotmail. So, you are saying I can't use Outlook?

The Tallest

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Re: persistent incoming server network errors
« Reply #2 on: May 14, 2014, 12:06:41 am »
Continue to use Outlook. Please post your detailed account configuration (info or screenshot)

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I'm confused, what exactly do you want? The settings from Aqua Mail?

I just tried uninstalling it and redownloading and reinstalling it and now it won't even create the account. Nothing for nothing. It worked for about four weeks and then just stopped? I go through this quite often with this app and it's becoming a real hassle to keep fixing it.

Here are the settings for Gmail in Aqua Mail:

INCOMING SERVER

Server Type: IMAP
Server Name: imap.gmail.com
Server Port: 993
Security: SSL

OUTGOING SERVER

Server Type: SMTP.gmail.com
Security: SSL
Server Port: 465

I just tried it again on WiFi and it works but it is not working over the network. Actually, I stand corrected. It allowed me to set the account up but it's not receiving any emails.
« Last Edit: May 14, 2014, 12:46:06 am by The Tallest »

Kostya Vasilyev

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Re: persistent incoming server network errors
« Reply #3 on: May 15, 2014, 02:21:17 am »
Could be an issue with IPv6. I added a workaround post-1.3.8, not released yet.

Please update to latest development build version, at this time, 1.3.26.18:

http://www.aqua-mail.com/forum/index.php?topic=2257.0

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/