Author Topic: Duplicate Messages  (Read 3211 times)

mikecantreed

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Duplicate Messages
« on: February 14, 2013, 10:09:22 pm »
I have two accounts setup, one gmail and one IMAP with SSL on incoming mail for my work.  On initial setup everything works great.  After a few syncs messages on both accounts start showing up multiple times (3x for each message).  I'm only syncing with one inbox, one sent, and one trash for each account.  I'm not syncing with [Gmail]/All Mail. 

Kostya Vasilyev

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Re: Duplicate Messages
« Reply #1 on: February 17, 2013, 10:32:06 pm »
Is this happening with both accounts, or just the work one?

Also, do you have "Remove deleted messages" enabled in "Options and Folders" for the accounts?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikecantreed

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Re: Duplicate Messages
« Reply #2 on: February 18, 2013, 10:59:47 pm »
The issue seems to have gone away after installing the latest update.  I don't see the remove deleted messages option anywhere (I have extended mode on).

Kostya Vasilyev

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Re: Duplicate Messages
« Reply #3 on: February 21, 2013, 02:24:22 am »
The remove deleted is in the account's options and folders, but I'm happy to hear the issue "fixed itself". The latest version fetches messages over IMAP slightly differently than before...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/