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Author Topic: Lost several accounts after update  (Read 1828 times)

mikekrd

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  • Posts: 7
Lost several accounts after update
« on: March 23, 2018, 07:41:23 pm »
Hi guys,
Yesterday evening I have installed the latest update to v. 1.14.2-840 from Google Play and didn't check my mail. This morning I opened the app and don't see my 3 more accounts that I usually use (18 total).
Phone: Samsung Galaxy Note 8 US T-Mobile,  Android 7.1.1

Please fix this issue.
Thanks

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Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: Lost several accounts after update
« Reply #1 on: March 23, 2018, 09:00:15 pm »
Sorry about this. We cannot go back in time to when the accounts still existed - do you have backup (of Aqua's app and account settings?)
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Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

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