Author Topic: when replying "loading messages" never loads  (Read 1237 times)

BlueSmith

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when replying "loading messages" never loads
« on: March 02, 2018, 12:49:37 am »
Having an issue when replying to an email it says " please wait for the messages to load..." and stays that way. It won't let me reply. any suggestions or anyone with the same issues?

Kostya Vasilyev

  • Hero Member
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  • Posts: 12742
Re: when replying "loading messages" never loads
« Reply #1 on: March 02, 2018, 07:58:08 pm »
This is back on the incoming message screen?

After you've hit reply - but before the app opens the compose screen?

Does this happen with all messages you try to reply to?

Or just some?

Does it ever error out - after say 30-60 seconds?

It would be best if you could capture this in the app's debug log, please see the link in my signature just below.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/