Author Topic: AquaMail 1.14.0-758-dev problem with blocked mobile data in background  (Read 3323 times)

Latour

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With version 1.14.0-750-dev, all is ok, but now no traffic when I enable block background process in mobile data.
Mobile: Samsung S3 Mini, Android Jellybean 4.1.2.

Kostya Vasilyev

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Re: AquaMail 1.14.0-758-dev problem with blocked mobile data in background
« Reply #1 on: February 06, 2018, 07:00:13 pm »
Re: when I enable block background process in mobile data

Wait, you enabled "block background data" in phone Settings - and what happened, it got blocked?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Latour

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Re: AquaMail 1.14.0-758-dev problem with blocked mobile data in background
« Reply #2 on: February 06, 2018, 07:57:58 pm »
Yes, AQ not works in background, and in 1.14.0-750-dev not problem, the schedule is fine.

Kostya Vasilyev

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Re: AquaMail 1.14.0-758-dev problem with blocked mobile data in background
« Reply #3 on: February 07, 2018, 08:03:16 pm »
Um, sorry don't get it.

Did you enable some sort of "block background data" (or disable "allow background data") in phone settings?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Latour

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Re: AquaMail 1.14.0-758-dev problem with blocked mobile data in background
« Reply #4 on: February 07, 2018, 09:37:40 pm »
In my Android 4.1.2:

Settings/Data Usage/Restrict Background data (enabled), the System block access mobile data to background processes, and early versions of AquaMail don't worry about that, continue running in background, but now is blocked too.
Please tell me if isn't possible anymore.

Kostya Vasilyev

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Re: AquaMail 1.14.0-758-dev problem with blocked mobile data in background
« Reply #5 on: February 08, 2018, 09:17:09 pm »
There is a setting in Aqua Mail -> Mail, receiving -> System settings -> try changing to "Even when background data is off".

And the app will not check for "is mobile data blocked" anymore and will *try* to proceed. Please note the "try".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Latour

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Re: AquaMail 1.14.0-758-dev problem with blocked mobile data in background
« Reply #6 on: February 08, 2018, 11:57:39 pm »
I had checked "Observe all", but now I change that and select "Even when background data is off", and...
All is ok!!!

Thanks a lot Kostya!