Delete Folder

[haggest]

   Read all the help on deleting folders. So, went to my webmail -- but no AquaMail folder I created (i.e. trips, keepers, etc.) appear in my webmail interface -- see attachment  So now what can I do?

attached is a copy of a screen shot of my web mail folders....no trips, no keepers.

All the AM folders I want to delete are empty as well.

HELP!

[Kostya Vasilyev]

I can assure you that Aqua's "create folder" command creates folders *on the server*.

Why they're not showing is good question and -- I'm guessing it might have to do with a so called "IMAP namespace".

Re: All the AM folders I want to delete are empty as well.

Sorry didn't get this part.

[haggest]

Kostya,
Thanks for your response.  What is a "IMAP namespace" is.   What can I do?  I use a simple POP3/SMTP access for my email on ipower.com servers that host my site and provide my email.  Anything I can do to delete folders would help.
Thanks,
Steve

[Kostya Vasilyev]

No you are not using POP3 - POP3 does not provide access to folders.

You are using IMAP in Aqua Mail. And web mail either also uses IMAP or reads the data files directly.

I am 100% sure that your "trips" and "keepers" folders were created by Aqua Mail *on the mail server*.

And so, please ask your mail provider's support to investigate.

Maybe there is a setting in web mail to "show folders outside the inbox" ( who knows). Maybe it's a "namespace" issue (a mail provider's support should know what this means).

---

I think we should reconsider and add a "delete folder" command....

[Testerandré]

Dear Kostya,

I seem to have the same problem. I argued with the provider about the "IMAP namespace" but he doesn't seem to understand me. He says I should organize it in the Aqua app.

André

[Kostya Vasilyev]

A mail server operator who doesn't understand "imap namespace"?

[Testerandré]

I agree. Probably a newbie. I love the Aqua mail app but because more people in my household receive mails under the same account I prefer not to work with IMAP. Will there be in the foreseeable future an option to make folders under the POP3 settings? The problem with IMAP is because I like to move the mails to archive others in my household don't receive the mails because they have been moved out of the inbox.

[Kostya Vasilyev]

POP3 does not provide access to server folders. There is no such thing as "server folder" in POP3.

[Testerandré]

I don't mean folders on the server but folders in the Aqua Mail app. Folders to archive and so on.

[Kostya Vasilyev]

With a few exceptions - we don't have "folders only in the app". This is not Outlook it's a mobile-optimized app.