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General Discussion
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Installing Aqua mail
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Topic: Installing Aqua mail (Read 3526 times)
franny39
Newbie
Posts: 2
Installing Aqua mail
«
on:
October 04, 2017, 10:38:37 am »
I have downloaded Aqua mail to my Android phone. It tells me that it is installed. Aqua mail does not show up as an icon & is not listed as an app in settings. Tried the download again, same thing happens. Any clues please?
Franny39
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Nedialko Kondev, MobiSystems, AquaMail Support
Administrator
Sr. Member
Posts: 250
Re: Installing Aqua mail
«
Reply #1 on:
October 06, 2017, 12:34:11 pm »
Hi,
Could you open Google Play Store and under "My apps & games" -> Installed -> Check if you have the app there and try to open it.
If you can't locate it there then it for some reason it's still not installed.
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Kostya Vasilyev
Hero Member
Posts: 12740
Re: Installing Aqua mail
«
Reply #2 on:
October 06, 2017, 09:18:43 pm »
And you could also check Phone Settings -> Apps (or Apps Management) and check if it's listed - and tap into it and "uninstall" and then try re-installing (and hopefully this helps).
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Creating debug logs for diagnostics:
https://www.aqua-mail.com/troubleshooting/
The official FAQ:
https://www.aqua-mail.com/faq/
Лог-файлы для диагностики:
https://www.aqua-mail.com/ru/troubleshooting/
Вопросы и ответы:
https://www.aqua-mail.com/ru/faq/
franny39
Newbie
Posts: 2
Re: Installing Aqua mail
«
Reply #3 on:
October 07, 2017, 01:36:30 pm »
Tried all that has been suggested and still same result. Will give up now, life is to short. Thanks for taking the time to respond.
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AquaMail Forum
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General Discussion
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Installing Aqua mail