Author Topic: Purge deleted mail on exit doesn't work  (Read 3797 times)

lotech

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Purge deleted mail on exit doesn't work
« on: June 30, 2017, 10:28:30 pm »
Ho there,

I am using the Pro version on Android device, I have setup multiple IMAP a/c, I enabled purge deleted mail when exit with "back" but it never works, I have to manually clean the trash everytime, what's wrong in here ?

Kostya Vasilyev

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Re: Purge deleted mail on exit doesn't work
« Reply #1 on: July 02, 2017, 03:20:13 pm »
Purge Deleted with back *intentionally* only works on *local* Deleted folders -- i.e. those not synced with the server which is typical for IMAP.

Reason?

"I moved a few valuable messages to Deleted using web mail, since that's a safe and proper place for storing most important messages... And then Aqua Mail deleted them all, what the hell?"

Menu -> Purge Deleted does work on IMAP / EWS / synced Deleted folders, since there is an explicit confirmation by the user.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Purge deleted mail on exit doesn't work
« Reply #2 on: July 02, 2017, 05:38:18 pm »
Re: Do you mean that" purge deleted with back" is limited to POP3?

Either POP3 or IMAP where Deleted isn't set to sync with the server.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BigbirdPhila

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Re: Purge deleted mail on exit doesn't work
« Reply #3 on: July 03, 2017, 02:10:35 am »
"I moved a few valuable messages to Deleted using web mail, since that's a safe and proper place for storing most important messages... And then Aqua Mail deleted them all, what the hell?"

Move valuable messages to the the "Deleted" folder?  I must be missing something.  Gmail deletes emails in the "Deleted" folder after 30 days.  AOL webmail deletes them, too, although I don't know the interval.  Doesn't sound like a safe place to store things.

Am I misunderstanding that person's statement?  I would think you want to make a separate folder and move them there, not to the "Deleted" folder.

Kostya Vasilyev

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Re: Purge deleted mail on exit doesn't work
« Reply #4 on: July 04, 2017, 10:07:15 pm »
Re: Move valuable messages to the the "Deleted" folder?  I must be missing something.

You are!

Don't you know that's the best place for valuable emails?

Just like on Windows - you put your most valuable Word / Excel docs into the Trash container, to keep them safe?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Purge deleted mail on exit doesn't work
« Reply #5 on: July 04, 2017, 11:07:29 pm »
Re: Move valuable messages to the the "Deleted" folder?  I must be missing something.

You are!

Don't you know that's the best place for valuable emails?

Just like on Windows - you put your most valuable Word / Excel docs into the Trash container, to keep them safe?
8) 8) :o

StR

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Re: Purge deleted mail on exit doesn't work
« Reply #6 on: July 04, 2017, 11:26:36 pm »
Re: Move valuable messages to the the "Deleted" folder?  I must be missing something.

You are!

Don't you know that's the best place for valuable emails?

Just like on Windows - you put your most valuable Word / Excel docs into the Trash container, to keep them safe?

I wonder if that would prevent those files from being encrypted by ransomware programs.
 ;)

lotech

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Re: Purge deleted mail on exit doesn't work
« Reply #7 on: July 10, 2017, 10:12:55 pm »
Thank guys for the reply, sorry I did not respond earlier, I thought I will receive notification on reply by default, the forum works differently anyway...

Is that really a bug or I am missing something ? I use only IMAP and want to sync all folders with the server including the trash, and want the trash to empty itself when I exit the app, what should I do to achieve that ?  please treat me like a noob, Aqua mail is quite complex to use compare with other mail clients I used, there are too many settings I think unnecessary being a mobile app.

Kostya Vasilyev

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Re: Purge deleted mail on exit doesn't work
« Reply #8 on: July 11, 2017, 09:38:29 pm »
But you can use Menu -> Purge Deleted - which does work on all types of accounts / folder sync settings.

Also please note that many mail services - *automatically* purge deleted / spam messages without any required help from mail app(s).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/