Author Topic: Issue moving contacts between To, Cc an Bcc  (Read 2402 times)

jcasares

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Issue moving contacts between To, Cc an Bcc
« on: June 15, 2017, 09:00:07 am »
I'm using last version from store, but this is happening since long ago. I believe it started with the redesign of the header for the compose window.

Whenever I reply to a mail and I try to move contacts between To, Cc and Bcc, I face sometimes a bad behavior. Basically, instead of being able to select a contact email and move it, it shows the address to be edited.

At some point it's impossible to move some contacts whatever I try.

Can this be corrected?

Thanks.

Kostya Vasilyev

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Re: Issue moving contacts between To, Cc an Bcc
« Reply #1 on: June 15, 2017, 08:54:35 pm »
I'm not aware of any changes in that code in a long time.

The "trick" is -- and always been -- to first tap anywhere in the "source" input field, and only then long press on a particular email.

This is how it works in Gmail and how it already was in the code that handles "contact chips" (which I picked up from Android).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jcasares

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Re: Issue moving contacts between To, Cc an Bcc
« Reply #2 on: June 15, 2017, 10:45:01 pm »
Yes, I know, but in some cases it's impossible to move one contact without entering in address edit mode.

Kostya Vasilyev

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Re: Issue moving contacts between To, Cc an Bcc
« Reply #3 on: June 16, 2017, 08:24:27 pm »
Re: some cases

Can you please be more specific what those "some cases" are?

Re: without entering in address edit mode

What is "address edit mode"?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jcasares

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Re: Issue moving contacts between To, Cc an Bcc
« Reply #4 on: June 23, 2017, 05:14:14 pm »
Those cases are mostly random but happen when you have many contacts with e-mail address and you try to move some to the CC from the TO.
The procedure is you click on an empty space in the TO field and wait a second. Then try to click and drag one contact but it offers to edit the address instead.
In these cases it's imposible to drag a contact to the CC.

I would try to make a video when I can reproduce it.

jcasares

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Re: Issue moving contacts between To, Cc an Bcc
« Reply #5 on: June 23, 2017, 05:18:23 pm »
Guess what.... I installed an application to record it. Went to do it after reproducing it before the installation. Now I can't reproduce it. :(

So, I really don't know why this happens and so how to avoid it. But might be something I do wrong.