I do not see LED notifications when email arrive

[Kostya Vasilyev]

I only know that Aqua always sets the LED in its notifications when it's set to (through app settings / optional account settings), except when using a "nights / weekends" mode and that has "no LED" enabled.

But yes some phones are "weird" -

- Android 7 seems to only flash the LED *if* there is a sound or vibration

- On Nexus 5x there is a phone setting to "always flash the LED", on others I've not seen such

- HTC (M10) flashes the LED without requiring a sound

- Samsung S8 (also Android 7) also flashes the LED even when there is no sound / vibration....

[Bob]

Can you please get LED notification working on the Samsung Galaxy S8.  This type of notification is a great feature and is sorely missed.

[mikeone]

I only know that Aqua always sets the LED in its notifications when it's set to (through app settings / optional account settings), except when using a "nights / weekends" mode and that has "no LED" enabled.

But yes some phones are "weird" -

- Android 7 seems to only flash the LED *if* there is a sound or vibration

- On Nexus 5x there is a phone setting to "always flash the LED", on others I've not seen such

- HTC (M10) flashes the LED without requiring a sound

- Samsung S8 (also Android 7) also flashes the LED even when there is no sound / vibration....

Did you read carefully Kostya's recent post and his previous one?:
https://www.aqua-mail.com/forum/index.php?topic=5505.msg33157#msg33157

[Kostya Vasilyev]

Re: please get LED notification working on the Samsung Galaxy S8

Just for the record - my everyday personal phone is a Galaxy S8 (European Retail version GSM / LTE).

I have its "always on display" enabled, and not sure if I'm getting the LED from Aqua or from Gmail (for missed calls, maybe).

Maybe that's a feature of that feature -- since with always on, notifications icons are visible at all times. Maybe.

Google-ing for "Samsung S8 LED" brings up quite a few discussions, e.g.:

https://forum.xda-developers.com/galaxy-s8/help/led-notification-light-t3603878

https://forum.xda-developers.com/galaxy-s8/help/led-light-samsung-s8-t3599300

---

And yes, Aqua will "ask" Android to flash the LED -- but if a particular phone model / Android version / etc. has a bug or an "enhancement" and doesn't flash the LED anyway, well...

[bushd0c]

I have the same problem on my OnePlus 3 with Android 7.1.1
Every other app seems to get it right.

Why not Aquamail?

[Kostya Vasilyev]

Unfortunately I don't own any OnePlus devices. Maybe you could ask OnePlus support about it.

Re: "every other app seems to get it right"

https://www.reddit.com/r/oneplus/comments/5llbwj/whatsapp_notification_led_doesnt_work_after/

https://forum.xda-developers.com/oneplus-2/help/notification-led-t3200053

https://forums.oneplus.net/threads/notification-led-not-working-in-nougat.484236/

[bushd0c]

okay, it really seems to be an Android 7 bug.

I got it to work again, somewhow ...

After I have fiddled a bit with the aquamail-settings, like turning on vibration and selecting a notification sound and enabling that sound and disabling everything afterwards again, I suddenly have the led notification back working again. Don't know what triggered the "fix" but well, it works again. 

[toolworker]

I too noticed the LEDs no longer flashing.

In the Look and Feel section there are a number of Notification settings.  (It was not easy to find them; they ought to be under Message Notifications.)

I turned off Notification icon during sync and push, and Notify about ongoing operations, and the LED came back.

Also in Message Notifications, is there a setting to turn sound notifications off?  I couldn't find one, so made a silent WAV file and am using that.

[mikeone]

I too noticed the LEDs no longer flashing.
...
I turned off Notification icon during sync and push, and Notify about ongoing operations, and the LED came back.
...

That's an interesting new discovery. Needs more investigation...

[Kostya Vasilyev]

Re: I turned off Notification icon during sync and push, and Notify about ongoing operations, and the LED came back.

Pretty weird. The "sync / push" notification uses an entirely different Notification ID (identifier) from the "you got mail" notifications.

@toolworker - what's the phone make / model / Android version?

[toolworker]

Re: I turned off Notification icon during sync and push, and Notify about ongoing operations, and the LED came back.

Pretty weird. The "sync / push" notification uses an entirely different Notification ID (identifier) from the "you got mail" notifications.

@toolworker - what's the phone make / model / Android version?

It's a Galaxy S7 model SM-G930T, Android 7.0.

I turned "Notification icon during sync and push" back on, and the LED continued working.  So maybe turning it off just shook something loose, or maybe it was something else that got it to start working. 

Sorry I can't provide a repeatable case. But it would be interesting to know if someone else can get the LED to work again using the sync and push setting.

But just to repeat and add to my comments about the settings:

• Is there a way to turn off the sound in Message Notifications? There should be.
• Notification settings in Look and feel are hard to find and should be moved to Message Notifications
• Is there a way for mail LED to be solid on and not blink? There should be.

[mikeone]

Re: I turned off Notification icon during sync and push, and Notify about ongoing operations, and the LED came back.

But just to repeat and add to my comments about the settings:

• Is there a way to turn off the sound in Message Notifications? There should be.

• Notification settings in Look and feel are hard to find and should be moved to Message Notifications

• Is there a way for mail LED to be solid on and not blink? There should be.

Just to clarify the second point:
These "notification settings" are not related to message notifications. Therefore the section "Look and feel" seems to be reasonable, at least for me... 

[toolworker]

Just to clarify the second point:
These "notification settings" are not related to message notifications. Therefore the section "Look and feel" seems to be reasonable, at least for me... 

The notification settings I'm referring to are:

• Notification icon during sync and push
• Notify about ongoing operations (loading and sending messages/attachments)
• Notify about completed operations (message/attachment loading)

I think it's reasonable to put them in Message Notifications because:

• These are all related to message sending and receiving.
• If a user is looking for notification settings, they are more likely to find them under Message Notifications than Look and Feel

[mikeone]

I know, I have marked these three items (with a blue square) in my previous screenshot.

And these items are more likely 'toast messages' about ongoing operations in the app itself (look and feel / the app's UI) no notifications about receiving new messages -> 'Message notifications',... in Android's notification system.

= Different types of functionality

Maybe the developer could explain better.

[mnightschool]

This is how I solved this problem: I checked the "High priority notifications" box and now my LED flashes even when both sound and vibration are "off". I have a Sony Xperia X Compact and Android 7.1.1.