Account setup greyed out

[adr14n]

Hi,

My web host has changed the server name for my email accounts. So I need to change that in AquaMail.

If I go to the account list, and long press on the account name, a menu appears. However most of the entries are greyed out and unavailable. In particular "Account setup" is grey. I tried clicking on it, but it just dismissed the menu. "Delete the account" is also grey, so I can't even delete them and add them in again. The only available entries are "Change color", "Assign color" and "Diag: message dates".

Please can someone suggest how I can access the "Account setup" page. (I guess I could uninstall and reinstall AquaMail - but I fear that will lose all my settings.)

In case it matters:
 - My phone is a OnePlus One running Android 6.0.1 (Cyanogen 13.1.2).
 - I'm running AquaMail Pro version 1.7.2-121.
 - My accounts are all IMAP.

Cheers
Adrian

[adr14n]

I've resolved this  I think it must have been some timing issue.

After I'd typed in the above message to the forum I tried again, and "Account setup" suddenly became available for one of my accounts, but not my other one. Then when I kept poking at the account name enough times for the other one, it suddenly became available there too.

Perhaps you can't edit an account while Aqua Mail is communicating with it? And perhaps if the account's server is unreachable it keeps trying to communicate for a while?

Anyway, I've now changed my accounts and all is well again  Hopefully this forum post will be useful in case anyone else hits this issue.

Cheers
Adrian

[StR]

There is a period of time while the app is trying to reach the server, until it times out.

[Kostya Vasilyev]

Yes, the menu options related to account settings are grayed out if the account is currently syncing (I'm not 100% sure it needs to be this way, but...)

The app uses network timeouts of 30 - 60 seconds (typically), yes this can feel like eternity, I know