Author Topic: Unread Counter Not working on LG V30 Android 7.1.2  (Read 848 times)

spatel1278

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Unread Counter Not working on LG V30 Android 7.1.2
« on: October 12, 2017, 03:56:17 pm »
I just purchased and set up a new LG V30.  I downloaded aqua mail and did a restore of my accounts.  I no longer am receiving Unread count on the aqua mail icon.  When I go to settings and then Message Notifications, the last entry at the bottom is "Text to Speech", not "launch icon counter".  Anyone else having this problem.  Please help.

Nadejda Fudulska, MobiSystems, AquaMail support

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Re: Unread Counter Not working on LG V30 Android 7.1.2
« Reply #1 on: October 13, 2017, 04:40:32 pm »
Hi,

There are two more options:
– Using AquaMail’s “message counter” widget.
The widget has four visual themes and can be configured to “point to” a specific account or a folder. You can find it in the same place as all other widgets, please start by long pressing on an empty spot on the home screen.
– Switching to a third party launcher that has this capability.
Apex Launcher Pro (you will need to enable “External notifiers” in its settings, under Advanced)
Nova Launcher Prime (you’ll need to install Tesla Unread, no other configuration is necessary)
Smart Launcher (you’ll need to install Smart Launcher Notifications).

Nadia

Kostya Vasilyev

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Re: Unread Counter Not working on LG V30 Android 7.1.2
« Reply #2 on: October 13, 2017, 08:00:29 pm »
It's usually enough to post a question once :)

Please see my response here:

https://www.aqua-mail.com/forum/index.php?topic=6144.0
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

spatel1278

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Re: Unread Counter Not working on LG V30 Android 7.1.2
« Reply #3 on: October 13, 2017, 08:52:05 pm »
Apologies.  I realized that I posted in wrong section and I posted again in bug reports.