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Author Topic: Email order  (Read 3568 times)

Omar

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  • Posts: 2
Email order
« on: June 15, 2016, 10:31:55 pm »
Hi
I created an email account using IMAP and it happens that no matter what type of order I use, messages show in random order.
For example, scrolling down, I see messages June 15 2016, June 14 2016, June 13 2016, December 8 2015, October 25 2016, etc.
Account created with other app are shown in correct order. HELP !!!!
I already erased the account and created it again

mikeone

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  • Posts: 2762
Re: Email order
« Reply #1 on: June 15, 2016, 10:53:31 pm »
I recommend to try the following build-in feature second:
[First step as suggested by Kostya in his post below:
http://www.aqua-mail.com/forum/index.php?topic=4766.msg27461#msg27461
]

> go to the app's main window (account list view) > long press on Account name > tap on the last item "Diag: message dates" > follow the instructions
[see screenshots below]
« Last Edit: June 16, 2016, 12:14:50 am by mikeone »

Kostya Vasilyev

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  • Posts: 12740
Re: Email order
« Reply #2 on: June 15, 2016, 11:55:23 pm »
But please try this first:

- Long press the account
- Options and folders
- Account options

Change "messages to sync" from a number value (e.g. "50") to a date range value (e.g. "last 10 days").

- Back out and refresh the account.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Omar

  • Newbie
  • *
  • Posts: 2
Re: Email order
« Reply #3 on: June 16, 2016, 06:58:22 am »
Hi
Thanks for posting
The second option changed things a little but there are stil messages not showing in correct place (order)


Kostya Vasilyev

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  • Posts: 12740
Re: Email order
« Reply #4 on: June 17, 2016, 11:52:02 pm »
Re: The second option changed things a little but there are stil messages not showing in correct place

Are you saying the message list in the app -- whatever it loaded -- is out of order?

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/