Author Topic: Not reading files  (Read 4059 times)

Yfzr450

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Not reading files
« on: May 15, 2016, 08:10:08 pm »
I use to be able to read quotes sent to my phone now it's all Zeros when I open it. Attached a screenshot

Yfzr450

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Re: Not reading files
« Reply #1 on: May 15, 2016, 09:20:29 pm »
What do you mean? I can read it with other apps just not my aquamail. I use to be able to up in til about a month ago.

Yfzr450

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Re: Not reading files
« Reply #2 on: May 15, 2016, 10:11:11 pm »
Maybe my PDF reader updated and that's the problem. I will look into that. Thanks for the info

Yfzr450

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Re: Not reading files
« Reply #3 on: May 15, 2016, 10:13:48 pm »
Also it will open and read other PDF files just not this one from this company.

Kostya Vasilyev

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Re: Not reading files
« Reply #4 on: May 16, 2016, 12:58:04 am »
Re: now it's all Zeros when I open it

Those are not Zeros.

Those are "missing character" placeholders, the PDF reader is unable to render them (given what characters they are, and the font specified vs. what's available on the device) so it renders a generic "blob" just to let you know that "there was supposed to be a character here".

And yes, @Paris Geek is completely right -- Aqua's job ends at fetching the attachment and opening it in whatever app says it can handle it.

The app does not rewrite PDF's on the fly, does not add red eye effects to photos, does not delete files from .zip archives, etc.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/