IMAP messages not deleted but marked as read (used to work)

[Kostya Vasilyev]

Re: long story about Trash folder

Yep, creating the folder yourself is what was suggested a few messages up.

You didn't have to use Samsung's mail app for it, it would have worked from AquaMail or web mail too (but you probably thought that Samsung's app would magically find something which said was not there... and it did not...)

Re: they all stay strikethrought

Long press the account in AquaMail -> options and folders -> IMAP options -> make sure to enable "EXPUNGE"

It is enabled by default, I'm guessing you might have turned it off while experimenting.

[XabiX]

Excellent this works. The Expunge option was disabled as part of my testing.

Now I got it working back as in the past but with 2 Deleted folders:

one in Outlook called "Deleted items" sync with my webmail folder called Trash, and
another one in Outlook called "Trash" which I couldn't find in my webmail but that's fine.

I end up with 2 folders (as before) but that's OK and now I know why this happens and is inline with other clients so it's an admin config issue on the server.

Do you guys think that if Outlook would have been setup in IMAP vs MAPI this would have been different?

At least I got it back working as before and wanted to thanks all the community for the quick and deep support provided.

[Kostya Vasilyev]

Re: Do you guys think that if Outlook would have been setup in IMAP vs MAPI this would have been different?

I think it would be.

Outlook would also not be able to see something that's not there -- the Trash folder in the folder list returned over IMAP.

PLEASE understand that there is nothing magical here.

Your mail server does not report the existence of the Trash folder over IMAP -> end of story, no matter what the mail app.