Author Topic: Notifications missing since updating to 1.6.0.7  (Read 15663 times)

Kostya Vasilyev

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Re: Notifications missing since updating to 1.6.0.7
« Reply #15 on: January 07, 2016, 10:12:30 pm »
Re: The only difference I can detect is that the smart folder is no longer active

Um, what do you mean by "smart folder is no longer active"?

The Smart Folder item is not there on the app's main screen? There is checkbox for that in app settings -> smart folder.

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As for me, I am unable to reproduce this "missing notifications" issue on any of my phones, from 4.1 to 5.1.

And yet, several users contacted me about it today. I'm completely at a loss.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BL37

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Re: Notifications missing since updating to 1.6.0.7
« Reply #16 on: January 07, 2016, 10:20:14 pm »
Re: The only difference I can detect is that the smart folder is no longer active

Um, what do you mean by "smart folder is no longer active"?

The Smart Folder item is not there on the app's main screen? There is checkbox for that in app settings -> smart folder.

---

As for me, I am unable to reproduce this "missing notifications" issue on any of my phones, from 4.1 to 5.1.

And yet, several users contacted me about it today. I'm completely at a loss.

Exactly, the smart folder had been ticked and now isn't so is no longer appearing on the main screen. That's the only difference between the settings I was using earlier and the restored settings. Very strange.
Pro user
Samsung ST310/Samsung Gti9195,  Stock Android 4.2.2

Kostya Vasilyev

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Re: Notifications missing since updating to 1.6.0.7
« Reply #17 on: January 07, 2016, 10:24:00 pm »
Yes, very strange indeed -- you're saying that this setting was changed to "off" by the restore, assuming it was "on" at the time you made the backup?

I am unable to reproduce this. And someone just mentioned over email that one of his account options reverted to default on two phones. Can't explain that either.

It almost seems like the process of installing this latest Play version (1.6.0.7) somehow corrupts some of the app's data files.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BL37

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Re: Notifications missing since updating to 1.6.0.7
« Reply #18 on: January 07, 2016, 10:27:22 pm »
No, I'd changed it to on after the backup was made. So the only change made by the restore was to restore the original smart folder setting to off.
Pro user
Samsung ST310/Samsung Gti9195,  Stock Android 4.2.2

orennahum

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Re: Notifications missing since updating to 1.6.0.7
« Reply #19 on: January 07, 2016, 10:30:28 pm »
As I wrote in my first message, SGS5 (running CM12.1) and my SG Tab (running stock rom).

stephan_cmg

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Re: Notifications missing since updating to 1.6.0.7
« Reply #20 on: January 07, 2016, 11:07:25 pm »
Re: Notifications

Please try this version:

newbielink:http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-2.apk [nonactive]
Tried this Version,  no changes regarding the missing notification topic.. 

Also tried if turning off smart inbox had any effect,  but didn't make any difference too...  will try full Uninstall and reinstall the app

Gesendet von meinem Xperia Z1 mit Tapatalk


Kostya Vasilyev

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Re: Notifications missing since updating to 1.6.0.7
« Reply #21 on: January 07, 2016, 11:24:19 pm »
Fixed:

http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk

If I can get a couple of independent confirmations, I'll post this to Play tonight.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

stephan_cmg

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Re: Notifications missing since updating to 1.6.0.7
« Reply #22 on: January 07, 2016, 11:35:46 pm »
Fixed:

newbielink:http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk [nonactive]

If I can get a couple of independent confirmations, I'll post this to Play tonight.
that version did the trick for me! notifications are back.

thanks a lot! Awesome work.



Gesendet von meinem Xperia Z1 mit Tapatalk


Kostya Vasilyev

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Re: Notifications missing since updating to 1.6.0.7
« Reply #23 on: January 07, 2016, 11:37:02 pm »
Great, to Play it's going to go tonight.

( I had a bad feeling when posting the message about 1.6.0.7, about how "this is hopefully the last 1.6.0 update" )
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

tox

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Re: Notifications missing since updating to 1.6.0.7
« Reply #24 on: January 07, 2016, 11:45:23 pm »
1.6.0.7-3 worked for me on Huawei G700-U10 (Android 4.2.1). Thanks a lot for your rapid help!

tomjel

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Re: Notifications missing since updating to 1.6.0.7
« Reply #25 on: January 07, 2016, 11:53:49 pm »
Fixed:

http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk

If I can get a couple of independent confirmations, I'll post this to Play tonight.

This version works great. Notifications are back  :)
Note 4 , 5.1.1 stock

BL37

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Re: Notifications missing since updating to 1.6.0.7
« Reply #26 on: January 07, 2016, 11:58:56 pm »
Great, many thanks for excellent work, well worth buying the Pro version for additional accounts and supporting you. Care to share what the issue was?
Pro user
Samsung ST310/Samsung Gti9195,  Stock Android 4.2.2

mrgigabyte

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Re: Notifications missing since updating to 1.6.0.7
« Reply #27 on: January 08, 2016, 12:46:00 am »
Fixed:

newbielink:http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk [nonactive]

If I can get a couple of independent confirmations, I'll post this to Play tonight.
that version did the trick for me! notifications are back.

thanks a lot! Awesome work.



Gesendet von meinem Xperia Z1 mit Tapatalk




i agreed 100 percent thank you for the fast fixed note 4 -  4.4.4

Kostya Vasilyev

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Re: Notifications missing since updating to 1.6.0.7
« Reply #28 on: January 08, 2016, 01:07:18 am »
It had to my trying to support Android 5+ "priority" notification mode, where a notification only gets through if sent by a "starred" contact.

And it had an unfortunate side effect, a crash if there was a bunch of old unread messages (beyond what's visible in the app) or if the user enabled "privacy" in AquaMail notification settings.

My code was suppressing the crash, but the code which to actually post the notification was getting skipped.

Ironic: I can't get this "priority" notification mode to work for me, even in Gmail :)

About to post the fix to Play as 1.6.0.8, many thanks to all for the reports and the testing.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

swolsen

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Re: Notifications missing since updating to 1.6.0.7
« Reply #29 on: January 08, 2016, 02:51:21 pm »
@BL37
@swolsen
@orennahum
@mrgigabyte

Would you please describe your device (manufacturer, model, etc.) and your ROM (custom, cyanogen, etc.) ?

Phone LG G3
model VS985 4G Hardware revision 1.0
Android 5.1.1
Baseband version VS985-MPSS.D.I.2.0.1.c1.13.4-00005-M8974AAAAANPZM-1
Kernal 3.4.0-pref-g1ac374b lge@android-build
Build number LMY47V
Configuration version J13.LGE.VS985.0
Software version VS98535B
Software status Official
Security software verssion MDF v1.1 Release 3.1

Aqua Mail Version 1.6.0.6
« Last Edit: January 08, 2016, 03:03:32 pm by swolsen »
Scott

LG G3 VS985 4G
Android 5.1.1