Author Topic: Aquamail SW2 "list empty"  (Read 3743 times)

Adrian Mudd

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Aquamail SW2 "list empty"
« on: December 23, 2015, 06:05:00 pm »
I just installed Aquamail (pro) on my LG 3S in order to get email alerts on my Sony Smartwatch SW2, it's working fine on the phone & I've installed the SW2 extension, but on the watch the Aquamail icon just gives me 'list empty'
What have I missed ?

Kostya Vasilyev

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Re: Aquamail SW2 "list empty"
« Reply #1 on: December 25, 2015, 11:11:57 pm »
The SW2 is not Android Wear is it (that's SW3, I think)...

Did you install this extension app?

https://play.google.com/store/apps/details?id=org.kman.AquaMail.SmartExtra

And Sony's "smart watch control center" (not sure about the actual name, sorry).

Are your messages *unread*?

Things I'd try:

- Rebooting the phone and the smart watch

- Reinstalling the AquaMail Smart Watch extension app (Play should not ask you to pay again), maybe it somehow didn't get the right permissions
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Aquamail SW2 "list empty"
« Reply #2 on: December 26, 2015, 02:33:17 pm »
With Samsung's SW2 (Tizen) you need to install 3 extension apps on your phone to get it working with your Android device:

1. Samsung Companion app "Samsung Gear'
https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager

2.  Installation of the "Gear Plug-in"
https://play.google.com/store/apps/details?id=com.samsung.android.gearoplugin

3. another app: "Samsung Accessory Service"
https://play.google.com/store/apps/details?id=com.samsung.accessory


Kostya Vasilyev

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Re: Aquamail SW2 "list empty"
« Reply #3 on: December 26, 2015, 10:59:21 pm »
Yes, but this one's a Sony model and it has its own API and my "AquaMail Smart Watch Extension" app talks to that API specifically...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Aquamail SW2 "list empty"
« Reply #4 on: December 27, 2015, 02:40:45 am »
Yes, but this one's a Sony model and it has its own API and my "AquaMail Smart Watch Extension" app talks to that API specifically...
...aaah, I just overlooked that Adrian is talking about a Sony watch ...Sorry!  8)