Author Topic: Setting Default Account  (Read 5871 times)

BrianTJUK

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Setting Default Account
« on: December 06, 2015, 08:47:55 pm »
Can you help me understand what is happening when I configure an identity and also a default account.

I have three google accounts set up.  I set a default account for composing emails which is the identity from one of the accounts.  When I compose an email in the account to which the identity has been set up, the composing email address is correctly showing as the default.  However when I compose an email from on of the other accounts the composing email address is the google account associated with the composing account.  The default account has no effect other than when composing from the default account.

It appears that there is only one default account for all three accounts but that default only works on the default account itself, it has no effect on the other accounts.  What I was hoping to do is have the IDENTITY for each account show up as the composing email address for that account when writing an email.  I could understand it if all the accounts had to have the same default account but what actually happens is neither of these.  I appreciate that it is always possible to select the email address I want from the drop down list but it is easier if the one I want appears rather than have to select the right one. 

If it helps to understand:

Account 1,
   email address - account1-gmail.com;
   identity - identity1-other.com
   default account - identity1-other.com
   composing email address showing in drop down menu is identity1-other.com     THIS IS GREAT!
Account 2,
   email address - account2-gmail.com;
   identity - identity2-other.com
   default account - identity1-other.com
   composing email address showing in drop down menu is account2-gmail.com      WHY?
Account 3,
   email address - account3-gmail.com;
   identity - identity3-other.com
   default account - identity1-other.com
   composing email address showing in drop down menu is account3-gmail.com      WHY?

Is it possible for me to do what I want and if not then what is happening with the displaying of the composing email address?

Thanks.

StR

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Re: Setting Default Account
« Reply #1 on: December 06, 2015, 10:39:23 pm »
You do not set a default identity for each account.  Rather you are setting the default account+identity (if any) for the entire app. So, that setting is onew for the entire app.

I am not sure why and under what circumstances it doesn't work while you are in other accounts.  Does it happen when you compose a new message or when you reply to a message in that account?
When you are replying to a message, the account and identity of that message is is used to compose the reply. There is an option to control that under "identities " setting.


Kostya Vasilyev

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Re: Setting Default Account
« Reply #2 on: December 06, 2015, 10:59:10 pm »
Yes, when replying -- the app will match the account and identity (unless "use identity when replying" on the respective account's identity config screen is off).

Also when starting the compose screen from an account's folder (message list) will use that respective account -- since you're *in* some account.

So really the "default account" is only used when starting the compose screen from the app's "main window" (account list) since that doesn't imply a particular account.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BrianTJUK

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Re: Setting Default Account
« Reply #3 on: December 07, 2015, 06:27:16 pm »
Thanks for the explanation.

For a future release you might consider having the identity show in the compose screen rather than the email account.  If the user has set up an identity for an account it is more likely that they will want to use the identity in composing an email.  This is how GMAIL seems to treat an aliaise when composing emails.

After a day of using Aquamail I'm really impressed and pleased that I came across a recommendation for it.

Kostya Vasilyev

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Re: Setting Default Account
« Reply #4 on: December 07, 2015, 06:30:05 pm »
AquaMail shows accounts and identities in a unified list near the top of the compose window (it's a drop-down, where you can switch "from" what to send your message).

Maybe I'm missing something?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BrianTJUK

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Re: Setting Default Account
« Reply #5 on: December 08, 2015, 12:02:44 pm »
Yes you are right, there is a drop down list where you can change the from email address.  However the from email that is used if you don't change the address from the drop down list is the account email address.  In GMAIL the from email address offered when you compose an email is the identity that has been set up.  As it is likely that the reason the user has set up an identity is that the user wants to use the identity in preference to the account email address, it would make sense to show the identity as the from email when composing an email.  The user will only need to change the email using the drop down list in the unlikely event that they want to use that rather than the account email.  The result is a reduction in the number of times that users will have to use the drop down list.

The app currently provides the functionality I'm referring to but this change will make composing emails a bit slicker.

Kostya Vasilyev

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Re: Setting Default Account
« Reply #6 on: December 08, 2015, 10:32:46 pm »
Re: As it is likely that the reason the user has set up an identity is that the user wants to use the identity in preference to the account email address

Not sure I can agree that this is "likely" to be "the" reason.

I wouldn't rule out people actually using their Gmail account (as well as identities), or people with more than one identity (in same account, Gmail or not).

Worth pointing out: when responding to / forwarding a message (your incoming message) which was sent to / received under an identity (even if there is more than one in its parent account) -- AquaMail will automatically select the identity.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

StR

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Re: Setting Default Account
« Reply #7 on: December 08, 2015, 11:30:47 pm »
You also have this option: If you want to use an additional identity as the "main" "from" for the account,  you can do the following:  in the account settings, choose that address as the account, and then manually enter the IMAP and smtp servers and Ugric actual account attributes for login (username,  password )
Then, if needed (if you still use that occasionally)  you can set the actual email account address as an identity.

So, effectively, you are switchiing your "account" address and that of an identity.
HTH.

mikeone

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Re: Setting Default Account
« Reply #8 on: December 08, 2015, 11:40:30 pm »
Re: As it is likely that the reason the user has set up an identity is that the user wants to use the identity in preference to the account email address

Not sure I can agree that this is "likely" to be "the" reason.

I wouldn't rule out people actually using their Gmail account (as well as identities), or people with more than one identity (in same account, Gmail or not).
I recommend to leave the current implementation as it is.

Kostya Vasilyev

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Re: Setting Default Account
« Reply #9 on: December 09, 2015, 12:33:52 am »
@mikeone

If not for any other reason but this:

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Setting Default Account
« Reply #10 on: December 09, 2015, 07:46:23 am »
Hahaha 👍
That's very true. 👻