messages hidden on server returns

[bart76]

Hi. I Got this issus from time to time. I am using Aqua on android cell phone. Situation is: I check: hide messages on server and very often they returns back info my android desce. So I am marking all of them again then checking hide on the server and they all gone. After few hours some of them returns on my cell phone. What is wrong?

[bart76]

I am hiding messages on my android device, and after few houres sometimes next day they return so I can see them again on my device

[Kostya Vasilyev]

After a few hours is really strange.

What is your AquaMail app version (Menu -> About)?

How many messages do you have the app sync (long press the account -> options and folders -> account options)?

And "cache" (same settings screen)?

Is it a POP3 or IMAP account?

[StR]

Kostya,

You might be thinking about this scenario already (I am judging from your questions), - but just in case: Is it possible that the hidden message is close to the "boundary" of how many messages are synced (or kept). Then, it goes "beyond" that boundary. But when some messages are deleted, it comes back into the set of messages synced. And that somehow leads to the message showing up as not hidden.

[bart76]

Ok. I wiped cache and reinstalled app and I will wait whats goinon in a next few hours.

[Kostya Vasilyev]

Yes, there is caching and storage and storage trimming involved. Let's see what happens.

[bart76]

Ok. Seems to be better after wiping and reinstalling app. I will inform if the problem return again. Thank U All for the attention. Regards

[Kostya Vasilyev]

Just want to mention that hidden messages are cached in the app (not actual messages, their ID's) for a limited time, about 3 months.

The assumption is that past that, you probably would have received enough new messages for the app to not be running into those previously hidden ones on the server.

No such thing as "storing something forever" on a device with limited storage capacity / performance...

[bart76]

Next issue: for example in my android device in my       inbox there are no messages couse I hide them on the server (but no deleted just hide ) and after few hours especially next day in the morning it appears a number in my inbox (android device ) for example few houndread(number of my messages hidden on the serwer ) but after open inbox there are nothing-it just a number.It happens to all  of my android device folders. It looks like it a refreshes a numbers of messages hidden on the serwer and show that number in folders, but just a number.
Is that ok or an issue? Couse I think that I didnt has it before

[mikeone]

Next issue: for example in my android device in my       inbox there are no messages couse I hide them on the server (but no deleted just hide )...

I'm  still wondering how do you "hide messages on the server"...?

[bart76]

Ok. Iam incorect. It should be: hide(keep on server)

[bart76]

So I hide messages on the cell phone in folder inbox: number of messages is zero (but keep them on the server), and especially next day the number of messages on my cell phone is not zero but for example a few hundread. But this just a number , in the folder are not any messages. Is that more clear or I need to make a short video clip?

[mikeone]

So I hide messages on the cell phone in folder inbox: number of messages is zero (but keep them on the server), and especially next day the number of messages on my cell phone is not zero but for example a few hundread. But this just a number , in the folder are not any messages. Is that more clear or I need to make a short video clip?

... aah,  okay.  I think that description is clear enough now ... 

[bart76]

 

[Kostya Vasilyev]

Happens next day?

What if you refresh same day several times, does the number come back?

It would help me to know:

- Account type (IMAP or POP3 or Exchange)

- Long press the account -> options and folders -> account options -> I need "messages to sync" and "messages to cache" settings.

- Actual number of messages on the server

---

The number should not increase like that -- there is code to subtract the "hidden" messages -- and I can't reproduce this bug either.