Author Topic: Notifications on my Gear2  (Read 2713 times)

steve01351

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Notifications on my Gear2
« on: September 07, 2015, 07:07:22 pm »
If this has already been answered I apologize, but I couldn't find it.

I get notifications on my Gear2 watch from my phone for incoming mail.  The VAST majority of those notifications say that I have mail from my own email address.  I have to check my phone or a computer to see if it's something I need to pay attention to immediately.  Not that big a deal, but it's irritating.  It didn't happen when I was using Samsung's email program though.   Aqua-mail is superior in every way that I can think of except this.  Anyone have any idea how I can fix this?

Kostya Vasilyev

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Re: Notifications on my Gear2
« Reply #1 on: September 07, 2015, 08:16:08 pm »
AquaMail does not do anything "special" for the Gear 2, it isn't even aware of it.

The Gear 2 is based on Samsung's own operating system (Tizen), and is limited just to Samsung's watches (unlike Android Wear which has watches from several manufacturers and so is supported by AquaMail).

What you're seeing is Samsung's software for the smart watch mirroring Aqua's status bar notifications (in the phone's status bar area), and messing up somehow. I'm can say that because, presumably, you're not seeing anything weird with Aqua's on-phone status bar notifications.

That the combination of:

- Samsung's own Email app
- running on a Samsung phone
- connected to Samsung's smart watch

operates together more smoothly -- really shouldn't be surprising, right?

Just in case the watch is mirroring Aqua's "ongoing notifications" ("Syncing mail in <account name>", "Push mail: <account name>" if you have those), not just "new message" notifications --

-- please check AquaMail settings -> look and feel -> turn off "Notification icon during sync and push".

But if that's not what it is, then you need to talk to Samsung (actually, it would be a good idea in any case).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/