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Author Topic: Aqua Mail Pro stuck trying to discover server settings  (Read 3116 times)

blearyeye

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Aqua Mail Pro stuck trying to discover server settings
« on: July 26, 2015, 02:33:51 am »
I'm trying to modify an IMAP account for AquaMail Pro 1.5.7.29. When I click "Next", it spins on "Trying to discover server settings". I can't make any changes. What's up?

--Bill
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blearyeye

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Re: Aqua Mail Pro stuck trying to discover server settings
« Reply #1 on: July 26, 2015, 02:48:55 am »
I'll answer my own question: I restarted my phone and now there's no problem.

Still, would be interested to know how this happened and what Aquamail is trying to do ...
« Last Edit: August 01, 2015, 06:14:46 pm by blearyeye »
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Kostya Vasilyev

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Re: Aqua Mail Pro stuck trying to discover server settings
« Reply #2 on: July 26, 2015, 04:12:05 pm »
The "discovering settings" message means it's doing a DNS MX lookup on your email address' domain, to try and offer the right server settings.

Supposed to be limited to five seconds, if you have a reproducible scenario I'd be happy to try and investigate.
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Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

blearyeye

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Re: Aqua Mail Pro stuck trying to discover server settings
« Reply #3 on: August 01, 2015, 06:16:10 pm »
Seems to be related to how long the phone has been running since the last reboot. I've had a similar problem deleting an account: it hung indefinitely. I rebooted and all was well.
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