Author Topic: AquaMail sucks my battery dry!  (Read 2785 times)

sacratus

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AquaMail sucks my battery dry!
« on: May 02, 2015, 09:34:12 pm »
It seems that  sometimes AquaMail hangs up in a loop while checking for emails or synchronizing with Exchange account and consumes all the energy of the phone! I wanted to upload an image of the battery usage, but the forum wont allow me to do it.
The picture says that AquaMail consumed 59% of the battery, followed by the screen with 27%, and the Android-System with 19%, Facebook 17%.

Something goes wrong here if an email app consumes more than Facebook and even more than the screen and all other applications together!

I am on a Samsung  Note 4 with the latest Android update.

« Last Edit: May 02, 2015, 11:10:15 pm by sacratus »

Kostya Vasilyev

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Re: AquaMail sucks my battery dry!
« Reply #1 on: May 03, 2015, 03:43:42 pm »
>> It seems that  sometimes AquaMail hangs up in a loop while checking for emails or synchronizing with Exchange account

Have you observed this "loop", or that pure conjecture?

>> Samsung  Note 4 with the latest Android update

If this "latest Android update" is Android 5.*, then please click into AquaMail details and let me know if you see:

- Reasonable "wake lock" time

- Very high, out of line, "mobile radio active" (or "total connection time" as Samsung seems to have renamed it).

If you do, please see this thread from that message down:

http://www.aqua-mail.com/forum/index.php?topic=3326.msg16498#msg16498

And also this:

https://code.google.com/p/android/issues/detail?id=165558

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/