Author Topic: Messages "appear" to be sent from a different Account  (Read 4633 times)

pwatkins

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Messages "appear" to be sent from a different Account
« on: May 01, 2015, 06:18:45 pm »
I am new to Aquamail.  I have set up two accounts (one a gmail account the other a POP3/SMTP).  Both accounts seem to receive and send.  G-mail is OK but when sending mail from my other account it appears to receivers that the message was sent from g-mail!  However if they reply it is sent to the correct address!

In the compose, "New" window on my phone the account message indication shows the correct account in a large font and the gmail address below in smaller font - Problem!  The gmail window shows the gmail address twice - Fine!  I have tried all parameters that I can find to change this but nothing seems to change this.  I have even deleted the gmail account completely but it still remains as the sending account "alias".

I am sure this is something very simple so could somebody help?

mikeone

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Re: Messages "appear" to be sent from a different Account
« Reply #1 on: May 01, 2015, 06:48:24 pm »
Did you set both accounts to the same Gmail account or are you using accounts from different mail providers?

pwatkins

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Re: Messages "appear" to be sent from a different Account
« Reply #2 on: May 01, 2015, 07:20:30 pm »
I am using different accounts.  BUT I have found the problem.  In the basic page for the initial account setup it asks for "Your Name for outgoing messages" .  This had the gmail address set.  I set up the gmail account first and it must have retained this by default when setting the second account.  I have now changed this to the correct name and everything works.  You cannot change this parameter in the program itself.

Thanks

mikeone

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Re: Messages "appear" to be sent from a different Account
« Reply #3 on: May 01, 2015, 07:28:46 pm »
You can edit account name in the app is as follows

Go to main window = account list view > long press on Account name > choose option "Rename the account"

mikeone

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Re: Messages "appear" to be sent from a different Account
« Reply #4 on: May 01, 2015, 08:00:51 pm »
@mikeone,

Pwatkins is mentioning the sender name as it appears in account creation view. You are speaking about something else.

Hi Paris Geek:
I think that the sender name which appears in account creation view (> screenshot 1) is the same as it appears in account settings (long press on Account name > Rename the account) > screenshot 2

Mikeone
« Last Edit: May 01, 2015, 08:04:14 pm by mikeone »

mikeone

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Re: Messages "appear" to be sent from a different Account
« Reply #5 on: May 01, 2015, 08:14:48 pm »
Thanks for your your feedback   8)

Kostya Vasilyev

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Re: Messages "appear" to be sent from a different Account
« Reply #6 on: May 01, 2015, 09:11:55 pm »
Well, the initial value for "your name" is taken from your "profile" as reported by Android...

And that *probably* comes from the device's main @gmail account (added during initial setup).

I can only assume that you've not set a name there...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Messages "appear" to be sent from a different Account
« Reply #7 on: May 01, 2015, 11:59:00 pm »
Kostya,  good solution :
7375 8e7495b580ac 2015-05-01 22:17 +0300 kmansoft
don't use profile name if it looks like an email address

Thanks for implementation in recent build 1.5.5.34
« Last Edit: May 02, 2015, 01:10:39 am by mikeone »

Kostya Vasilyev

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Re: Messages "appear" to be sent from a different Account
« Reply #8 on: May 02, 2015, 12:38:19 am »
Hey, there is someone reading my Mercurial commit logs :) I better cut down on "fixed shit" comments :)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mikeone

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Re: Messages "appear" to be sent from a different Account
« Reply #9 on: May 02, 2015, 01:09:24 am »
Hey, there is someone reading my Mercurial commit logs :) I better cut down on "fixed shit" comments :)

That's the reason why I love AquaMail...
 8) 8)
« Last Edit: May 02, 2015, 01:14:45 am by mikeone »