Author Topic: Font type problem  (Read 22856 times)

antony84

  • Newbie
  • *
  • Posts: 4
Re: Font type problem
« Reply #30 on: January 13, 2016, 12:22:31 pm »
Hi Kostya,
first of all thank you for your answer.
Let me say, not that offend you, what it is *ridicolous* here is that you're linking these requests to the fact that someone wants to hide he is not at its desk! :)
Hey, i'm not a employee... i simply would get a mobile app that formats emails like my favorite desktop app. Is it really difficult to believe?!
So, looking for a such mobile app i found aquamail have "like MS Outlook" option in sending. I say "Great!", but i found that its formatting is 10 years old :/ So i joined in this forum and i kindly asked you: "Hey mate, your great app has option "MS Outollok" non working good, it is 10years old, could you improve it?".

I'm sure any other app developers that sell an app would be grateful and thankful that an user would buy his app and join in his forum to say this and try to improve the app. I'm sure of this! Let me say i'm surprised to see an app's vendor ignoring and accusing people asking for some improvements!  :o

Beside your strange behavior, i would anyway ask you about the technical reasons you don't want accept the 3 improvements i propose you.
- they would take you 2 max 3 days of work. Not months of work.
- Allow to choose "MS outlook" style is your choice. But this option is not working, that format is not MS outlook style. And you know, it's not closest to it! Maybe it's closest to outlook 2006, that is 10 years old application!
- create a fully customizable app was your winning strategy: aqual mail is loved because it is really customizable! So, why you don't want to continue in this way? customizing font family and font color is in the filosofy of your app. Why you don't want? There are a lot of useless choice of customizable in your app, imho, but these two i'm asking for, would be really useful for a lot of people! But i don't know for what reason... you don't want to add! let me say, it is very "strange"!

Anyway, the app is your, the life is your and i can't force you to accept your customer's desires.
I can only advice you to ALWAYS thankful your customers, because without them, you would not be today where you are.

Best regards and thanks anyway.

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Font type problem
« Reply #31 on: January 15, 2016, 09:09:21 pm »
Not every user (or even paying customer) suggestion needs to be implemented.

This would be insane.

---

Re: linking to "hiding on the desk" -- sorry if this is not your case, but in the past, that was the use case as explained by other users.

"Like Outlook" is not "Exactly like Outlook, and hey, here is a setting for your favorite Outlook flavor, oh, and how about Outlook for Mac?"

It's "like" Outlook.

Similar. "Close enough".

Not "exact".
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

swlwalter

  • Newbie
  • *
  • Posts: 1
Re: Font type problem
« Reply #32 on: January 17, 2016, 08:05:59 pm »
Hi Kostya,
Aqua Mail is an excellent application and the fact that it is very customizable convince me to become a paying customer and to encourage support from developer.
It would be great if you’ll add improvements to “MS outlook” style and add more fonts (calibri included).
Hope you will reconsider your position and implements suggestions.

P.S. I’m an employee who is not hiding out off the desk  ;)
« Last Edit: January 17, 2016, 08:07:30 pm by swlwalter »

antony84

  • Newbie
  • *
  • Posts: 4
Re: Font type problem
« Reply #33 on: January 24, 2016, 06:54:48 am »
Not every user (or even paying customer) suggestion needs to be implemented.

This would be insane.
You are right,  but here there are a lot of users asking for this! And other users are no there to write  but i'm sure they are a lot.

Re: linking to "hiding on the desk" -- sorry if this is not your case, but in the past, that was the use case as explained by other users.

No problem! You don't need to be sorry,  i'm a guy and i only would let You know my ideas. If you don't agree with me it's not a problem! We can be friends anyway   :)


"Like Outlook" is not "Exactly like Outlook, and hey, here is a setting for your favorite Outlook flavor, oh, and how about Outlook for Mac?"

It's "like" Outlook.

Similar. "Close enough".

Not "exact".

Sorry mate,  but Outlook on Mac have same quoting header format and style of Outlook for Windows.
Here an image found on internet:


That option has no sense if it isn't exact to original Outlook, imho.
Sorry, but why make this option if it doesn't do The pourpose/name It was created for?

I think and hope you can take your time to make this 3 simple changes/improvements. More It Will bring you more payment customers, because this would be The unique app on ios and Android that look like Outlook desktop. Why would you lose this opportunity and more possible money?

Hope you can reconsider It, It would be great for us and you! Make your customers happy  :P


« Last Edit: January 24, 2016, 03:45:09 pm by antony84 »

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Font type problem
« Reply #34 on: January 24, 2016, 04:42:29 pm »
Re: Outlook on Mac have same quoting header format and style of Outlook for Windows

Wow, imagine that.

And Thunderbird on Mac has same quoting header format as Thunderbird on Linux.

---

Please try -- in addition to selecting "Outlook format" in AquaMail settings -- also:

- Quoting features (this is just below) -> turn off "indent replies" and turn on "abbreviated recipients" and "horizontal line".

Now Outlook 2016 is even weirder. It shows a horizontal line *while composing the reply* but it's not there when the message is sent.

So Outlook 2016 is not even consistent with earlier Outlook versions.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/