Author Topic: error synchronizing mail: database error (not enough internal storage?)  (Read 2635 times)

daveway

  • Newbie
  • *
  • Posts: 3
Hi - I get the error "error synchronizing mail: database error (not enough internal storage?)" on one of my devices whenever I sync email.  I do have very low storage available, but there should still be enough.  As far as I can tell, I'm not actually having any issues as mail does sync and get delivered.

I'm wondering what the minimum database size is and if there's something I should look for to try and get that error to go away?

thx

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12742
Re: error synchronizing mail: database error (not enough internal storage?)
« Reply #1 on: November 04, 2014, 01:11:58 am »
This is a fairly generic error message -- a best guess -- and also comes if the database library throws an exception (indicates an error).

If you captured the issue in a debug log, I'd be able to be more specific.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Caurro

  • Newbie
  • *
  • Posts: 2
Hello,
got the same error - my log is attached - pls help!!! THX
« Last Edit: May 16, 2022, 08:31:06 am by Martin, Aqua Mail Support »

Martin, Aqua Mail Support

  • Global Moderator
  • Full Member
  • *****
  • Posts: 143
Hi Caurro,

I've removed your debug log - please keep in mind it contains your email address and you should not post it publicly.

Please send it to us at support@aqua-mail.com along with a short description of the steps you take in Aqua Mail to reach to this error state.

Martin
« Last Edit: May 17, 2022, 09:35:31 am by Martin, Aqua Mail Support »

Caurro

  • Newbie
  • *
  • Posts: 2
hi, sent email (with log) yesterday.