Author Topic: Swedish characters  (Read 3907 times)

TeknikLasse

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Swedish characters
« on: October 14, 2014, 10:36:03 am »
Hey , can I get Swedish characters to prove right ? All emails I get with Swedish characters look like the attached image .

TeknikLasse

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Re: Swedish characters
« Reply #1 on: October 14, 2014, 11:16:52 am »
Gmail work but no other.

TeknikLasse

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Re: Swedish characters
« Reply #2 on: October 14, 2014, 12:22:44 pm »
Sorry, the one that is in HTC One from start work.

TeknikLasse

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Re: Swedish characters
« Reply #3 on: October 14, 2014, 12:36:52 pm »
I apologize!
When the message comes from a web form is Swedish characters wrong in both apps.

When I receive the same email in Outlook gets it right.

If I forward the same email from Outlook to Aqua Mail gets it right in Aqua Mail and the built-in HTC One.

= Outlook makes sure everything looks right but no app in Android.

Kostya Vasilyev

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Re: Swedish characters
« Reply #4 on: October 16, 2014, 01:42:36 am »
Sorry, Swedish is absolutely not "more special" than any other language with "weird characters" (and yes, I'm including my own native Russian here).

If by "message comes from web" you mean messages sent by some script / automated service -- it's very common for those to omit the "encoding" for subject and / or message text.

Aqua has code to try and guess, but its abilities are limited -- esp. considering that sending non-English characters without an encoding is not valid at all.

Despite libraries available for sending mail for any programming language, this is common situation. The *right* thing to do is fix the sending script.

Now if you wish, you can send me (kmansoft / gmail) the original source of a sample message, so I could take a look. Either grab it in web mail ("show original", "view source", etc.) save to a .txt file (no Word please) and send as an attachment...

Or use "forward as attached .eml" in Outlook (not regular "forward" where you can edit the original text).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

TeknikLasse

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Re: Swedish characters
« Reply #5 on: October 16, 2014, 10:18:34 am »
Mail sent  :)

Kostya Vasilyev

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Re: Swedish characters
« Reply #6 on: October 17, 2014, 01:51:11 am »
Sample message uploaded to an IMAP server (@yandex.ru, FWIW) -- downloaded into Aqua -- and all those "umlauted" characters displayed just fine.

May be an issue with the IMAP server not returning the character set specifications from message headers (they are present there, so that's good).

To check:

- Enable Aqua's debug logging (with "raw session data", a must here)
- Open the message
- Menu -> Diag: reload
- Wait to complete
- Email me the log file

More detailed info about logging -- just below in my signature.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/