Author Topic: University account stopped working  (Read 4808 times)

bremenpl

  • Newbie
  • *
  • Posts: 36
University account stopped working
« on: December 03, 2014, 11:02:38 pm »
Hello there,
I dont remember either there were any updates recently, but out of the sudden my university account stopped working in aquamail. The same unchanged config still works in thunderbird. The config is:
Imap: 993/ssl
Smtp: 587/ starttls

I would aprichiate any help. I can give more credentials if needed. The domain is zut.edu.pl

bremenpl

  • Newbie
  • *
  • Posts: 36
Re: University account stopped working
« Reply #1 on: December 04, 2014, 06:39:53 am »
I get this messsage when validating account (it refers both to imap and smtp, i tried many times)

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: University account stopped working
« Reply #2 on: December 04, 2014, 02:09:24 pm »
My guess is that your servers were issued new SSL certificates -- and they're self-signed.

Please change "security" from "SSL (strict)" to "SSL (accept any)" and same for STARTTLS.

Also please try the latest 1.5.1-dev version of Aqua -- it has better compatibility with SSL stuff (I stopped using "SSL caching" provided by Android system code).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

bremenpl

  • Newbie
  • *
  • Posts: 36
Re: University account stopped working
« Reply #3 on: December 04, 2014, 02:12:42 pm »
when changed, i receive an error information saying that I should check entered credentials because SMTP has connection error. I think IMAP passed. Could you tell me how can I get the dev version?

bremenpl

  • Newbie
  • *
  • Posts: 36
Re: University account stopped working
« Reply #4 on: December 04, 2014, 02:19:00 pm »
Dev version looks fancy but still doesnt solve my problem :(...

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: University account stopped working
« Reply #5 on: December 04, 2014, 02:26:11 pm »
This worked but was very slow, maybe it's just timing out:

openssl s_client -crlf -starttls smtp -connect mail.zut.edu.pl:587

In Aqua, this would be : mail.zut.edu.pl, STARTTLS (accept any), port number 587 (not 25!)

Can you check?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

bremenpl

  • Newbie
  • *
  • Posts: 36
Re: University account stopped working
« Reply #6 on: December 04, 2014, 02:28:23 pm »
Yes, now it works. Thank you very much.