Author Topic: Incoming server error  (Read 8024 times)

Rapsody10

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Incoming server error
« on: September 23, 2014, 10:27:40 pm »
Hello

I am getting this message when checking one of my hotmail accounts

"Persistent incoming server network errors"

Its really annoying I have not changed anything in the last year and all my other live/hotmail/outlook/gmail , work fine .

I have deleted and re-created the account a couple of times but always get the error

Also I have noticed the error is when checking the sent messages in case that is relevant

I Can open the account using desktop without a problem

Android 4.4.4
Arc S
AquaMail 1.5.0.19

Thank you in advance for your advise

Raps

Rapsody10

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Re: Incoming server error
« Reply #1 on: September 23, 2014, 11:07:29 pm »
Hello

Thank you for your response
I took some screenshot hope they help

As for 3g technically is 3g but I use   2g in general that is why you can see the E signal

Raps


Rapsody10

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Re: Incoming server error
« Reply #2 on: September 23, 2014, 11:30:30 pm »
Yes sir
I do have one more on hotmail and several with outlook

Raps

Rapsody10

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Re: Incoming server error
« Reply #3 on: September 23, 2014, 11:55:12 pm »
Will do
Restrict or accept any ?

Raps

Rapsody10

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Re: Incoming server error
« Reply #4 on: September 24, 2014, 12:11:29 am »
 Testing SSL strict
Port changed to 465

Result error Connecting make sure the data is correct

Same for any

Sigh

Raps


Rapsody10

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Re: Incoming server error
« Reply #5 on: September 24, 2014, 12:32:00 am »
Well as i mentioned before have not changed it in about a year
It is in my to do list tho
Changing passwords is a pain ...

Raps

Rapsody10

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Re: Incoming server error
« Reply #6 on: September 24, 2014, 01:07:54 am »
Also notice that the account can be created automatically by using the automatic setting is only when tries to update that gets stuck on sent messages then giving the error is just weird 

Rapsody10

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Re: Incoming server error
« Reply #7 on: September 24, 2014, 04:26:19 pm »
This might get you an idea of the issue
As you can see incoming syncs fine I get new email but the sent folder is just stick thus giving me the error


Rapsody10

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Re: Incoming server error
« Reply #8 on: September 25, 2014, 10:12:16 pm »
I will try unfortunately I am out of WiFi for a couple of days
Will try to download some of the others you suggested

As I said is really weird and annoying

The other thing I have noticed is that some of the accounts do not sync I have like 5 that should only sync once a day others twice a day and the others every 15 minutes

Thanks

Kostya Vasilyev

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Re: Incoming server error
« Reply #9 on: September 25, 2014, 10:57:21 pm »
So you see it happens with just one folder, and just one account, it could be a server error - where it's unable to complete an IMAP command and aborts the connection.

That's just my guess, but that's what it looks like to me.

Debug log please (with "raw session data").
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Rapsody10

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Re: Incoming server error
« Reply #10 on: October 01, 2014, 01:44:00 am »
It is some how fixed because I did not do anything
I believe I did a debug file but where does it save ?

Kostya Vasilyev

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Re: Incoming server error
« Reply #11 on: October 02, 2014, 01:37:22 am »
So, same AquaMail as before... and issue in just one folder...

Everything points to a server side issue, which I guess is resolved now. Let's just leave it at that.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Rapsody10

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Re: Incoming server error
« Reply #12 on: October 02, 2014, 02:15:20 am »
Ok no problem