500 error suddenly

[mo_jhb]

Hi there
I am using the paid version of Aqua mail with my Active Sync account at work.
It has been working fine for 2+ weeks.
Yesterday i started getting "invalid server response http/1.1 500 internal server error" with my Active Sync account and have not been able to download mail since.
The strange thing is that the stock email client works fine with this account.
Any idea how to resolve this?
Thanks
 

[Kostya Vasilyev]

Well, it's EWS actually. Not ActiveSync.

This is a sporadic issue I've been seeing in some Exchange accounts. Would you be able to 1) install the latest development build from this forum and 2) capture the issue in a debug log, with "record session data" enabled?

[mo_jhb]

Thx for the response.
Our Exchange administrator has managed to resolve this issue. He said he had to toggle a setting on the Exchange server.

[Kostya Vasilyev]

Aaah, thanks! Best kind of resolution!

[z0lo]

Do you know what exchange server settings the administrator twiddled?  I have been having the same problem. Thanks-

[Davidcosgrave]

Hi,
Can anyone advise how to fix this error ? I am also getting this problem when sending as of the most recent update.

[Kostya Vasilyev]

I don't necessarily "know", but I would take a look at a debug log, if you made one.