Author Topic: Unable to view nested folders in 1.3.8  (Read 3798 times)

mpenkov

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  • Posts: 2
Unable to view nested folders in 1.3.8
« on: April 09, 2014, 11:17:49 am »
Hi,

I have the following folder structure on my IMAP server:

  • Inbox

    • Archive
    • Archives

      • 2010
      • 2011
      • 2012
      • 2013
      • 2014


  • Sent Messages

I can view messages in Inbox and Inbox/Archives. However, I can't access Inbox/Archives/2010 (or anything else nested under archives). More specifically, when I open the "Other folders dialog", I see:

  • Inbox
  • Archive
  • Archives
  • Sent Messages

How can I reach Inbox/Archives/2010?

Thank you.
Michael

someone

  • Sr. Member
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  • Posts: 415
Re: Unable to view nested folders in 1.3.8
« Reply #1 on: April 09, 2014, 06:08:49 pm »
Same question here.

Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: Unable to view nested folders in 1.3.8
« Reply #2 on: April 10, 2014, 01:25:21 am »
The Other Folders dialog shows one hierarchy level at a time.

Folders that have other folders inside: 1) have a little grey triangle bottom right of their name 2) can be opened with the "Open" button below. Then you should see the nested folders.

The "accounts and options" -> "folders" screen shows all hierarchy levels at once.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

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Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

mpenkov

  • Newbie
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  • Posts: 2
Re: Unable to view nested folders in 1.3.8
« Reply #3 on: April 10, 2014, 09:45:04 am »
Thank you.

Clicking on "Open" instead of "OK" takes me to the contents of the selected folder.