Author Topic: Some Exchange Mails are stored in Junkfolder  (Read 3986 times)

Fogger

  • Newbie
  • *
  • Posts: 2
Some Exchange Mails are stored in Junkfolder
« on: January 19, 2014, 01:41:26 pm »
Hello,

i use AquaMail PRO 1.3.8. (since a week)
One of my accounts (from my company) is a Exchange Mail (EWS).
We often use mailinglists and this mails get in the mailheader the mailinglistname as prefix included in square brackets.
eg. mailinglistname: vdv
Mailheader: [vdv]....mailheader.....
Every time aquamail syncs, all new unread mails from mailinglists are placed in the junkmailfolder.
its reproducible!
Moving the mails to the inbox doesn't solves this problem!
If a junkmailfilter exists (it seems so) make a switch to deaktivate it.

Please fix this.
I know, its not a bug with a crash and you could say: oh, its a feature!
But for me its a bug which makes it unuseable with the EWS-account.

thanks

best regards
Fogger 

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Re: Some Exchange Mails are stored in Junkfolder
« Reply #1 on: January 20, 2014, 03:04:22 am »
Actually... AquaMail does not have a message filter, and does not -- I mean intentionally -- move messages between folders.

Could some sort of server side policy / rule / filter be responsible for this?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Fogger

  • Newbie
  • *
  • Posts: 2
Re: Some Exchange Mails are stored in Junkfolder
« Reply #2 on: January 21, 2014, 10:46:33 am »
Hi,

i'm so sorry!!!
after looking for hours in filteroptions of outlook i found in the blacklist of junkmailadresses our mailinglistadress.
What a mess.

Sorry.

Best regards
Fogger