Author Topic: Big probem with battery usage  (Read 6755 times)

Alf

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Big probem with battery usage
« on: November 16, 2013, 06:26:01 pm »
Hello all,

I am new to AquaMail.
The app is very good... I like it, but I have a big problem with the battery usage of the app.

I read in other posts that this problem is not new, but on my phone it seems to be extreme.

For example...
Yesterday at about 10 pm the battery shows about 83%. Then I go to bed leaving my phone (Galaxy SII) in standby mode. Today I try to check the battery (about 8 am in the morning), but the phone had turned off... with 0% battery!

After loading the phone I looked at the settings from AuqaMail. Nothing special... IMAP push was turned OFF and the intervall to sync my mails was set to 15 minutes (default). The number of mails per page is 25. I am using 3 IMAP accounts with NO folders except the inbox, sent, draft and trash folders.

What can I do?
With such a battery usage my phone is almost unusable.
Did I misconfigure AquaMail?

I cannot find any description of all the setting... is there any documentation which describes all of the parameters?

I hope you can help me setting up AquaMail correctly. It is the best mail app I have been used since I got my smartphone. But if the battery usage is such high, I can't use it anymore.

Regards,

Alf

Alf

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Re: Big probem with battery usage
« Reply #1 on: November 17, 2013, 04:59:50 pm »
Now I installed AquaMail on a second phone.
The battery has been reduced from about 80% to 3% overnight in standby!
I used the standard settings without IMAP Push with only one IMAP account.

Kostya Vasilyev

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Re: Big probem with battery usage
« Reply #2 on: November 18, 2013, 01:53:54 am »
Hello,

Sorry to hear this, certainly rare these days, although I don't question your experience.

Could you try it on the first phone again, let it work for a few hours, and then check system settings -> battery usage? That screen lists all battery consumers, apps among them, let's see if AquaMail is listed there with a high consumption level.

If it is, please enable debug logging (see my signature below) and leave it alone for a couple of hours, then sent me the log.

Thanks in advance.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Alf

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Re: Big probem with battery usage
« Reply #3 on: November 18, 2013, 01:18:09 pm »
Hello,

yes... I will try it and give feedback.

I disabled the automatic sync for tonight and now everything was ok.
The battery level has been reduced from about 97% to 93%.
I did not change any other setting.

Regards,

Alf

Alf

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Re: Big probem with battery usage
« Reply #4 on: November 19, 2013, 11:51:40 am »
Hello,

yesterday evening I leave the phone with 100% in standby mode.
IMAP push activated for 1 account.
Today the battery shows 70% after about 6-7 hours.
For comparison... yesterday, without IMAP push, the phone uses only 4% instead of 30%.

The battery usage screen lists only 4 entries...
1. Android OS
2. Gerät auf Standby
3. Akku bei Standby
4. AquaMail

AquaMail uses 5%, Android OS uses  ~70%, each Standby ~10%.

I will try it again tonight with debugging turned on.

Regards,

Alf

Kostya Vasilyev

  • Hero Member
  • *****
  • Posts: 12740
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Alf

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Re: Big probem with battery usage
« Reply #6 on: November 20, 2013, 12:46:45 am »
Hi,

no... I'm not sure, but if I turn off IMAP push the overnight battery usage decreases from 30% to 4%.
And I can reproduce it on 2 different phones. Both running older Android versions (4.0 and 4.1)... not version 4.3 from the issues.

I can imagine something "calls" the OS which doesn't do that if IMAP push is turned off.
But it's only a suggestion.

Tonight I enable the debug logging. Perhaps this provides some new info.

Alf

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Re: Big probem with battery usage
« Reply #7 on: November 20, 2013, 04:18:44 pm »
Tonight the same... yesterday 11:00 pm 100% battery... today 7:00 am 68%.
AquaMail about 7%.

I sent you the debug log from tonight... hope that helps to analyse the problem.

Regards,

Alf
« Last Edit: November 20, 2013, 04:20:23 pm by Alf »