Author Topic: Fails to work after db compression  (Read 3185 times)

phillips88

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Fails to work after db compression
« on: November 11, 2013, 07:19:48 am »
Aqua mail fails to download from Gmsil after db compression.

Native Gmail app still working ok.

Using IMAP.

any (polite) suggestions?

Sent from my GT-I9300 using Tapatalk


Kostya Vasilyev

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Re: Fails to work after db compression
« Reply #1 on: November 18, 2013, 02:22:40 am »
Sounds like the app's database has become corrupted and was deleted by the system (yes, there is code to do that in Android, and it's been there since 2009, I doubt it's just because of my app).

Please clear the app's data in system settings -> apps management -> AquaMail details, then reconfigure the account in AquaMail.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/