IMAP not syncing properly with recent version

[andynz]

I am using vs 1.2.5.5 with 5 email accounts. My main account is an IMAP on Zimbra mail server. I have noticed recently when I clear the daily spam and other emails either via my hhtp Zimbra or Thunderbird IMAP, the mail is still shown in Aqua mail inbox and unread.


I have IMAP push enabled and also sync every 15 minutes but Aqua mail still shows my deleted emails in my inbox.

[PTskiturns]

I have loaded the latest development build ( 1.2.5.11 ) and am experiencing the same issues with IMAP against my Kerio mail server.

[horizon]

Running 1.2.5.5 here and can confirm IMAP is not syncing properly (or not receiving Push notifications) emails are only updated after I manually refresh/sync.
Are there certain settings we need to double check to make sure they are OK? I went through settings, Push is selected in Receiving and Keep-Alive is set to 10 minutes. I am running another email app at the same time, and that app is getting emails instantaneously.


EDIT: Reset the account settings and went back into the account, and it's own special settings showed that PUSH was not selected, not sure why it was unchecked, checked it, and it is working fine now..

[Kostya Vasilyev]

To have the app remove messages deleted from the server:

- Long press the account
- Options and Folders / Account options
- Enable "Remove deleted messages"

[PTskiturns]

Have double checked my settings : still see same problems. Emails that I have read or deleted from my email account using my desktop ( Outlook - Kerio mail server ) remain in my Inbox in Aqua and stay as unread.

[Kostya Vasilyev]

Have double checked my settings : still see same problems. Emails that I have read or deleted from my email account using my desktop ( Outlook - Kerio mail server ) remain in my Inbox in Aqua and stay as unread.

Do you have "remove deleted messages" enabled in the account's options and folders?

Does the app receive new messages?

Отправлено из моего GT-N7100 с помощью Tapatalk

[PTskiturns]

Yes - I have it set to remove deleted messages and yes I get the messages - just not updating like it used to.

Sent from my SGH-I747M using Tapatalk

[Kostya Vasilyev]

@PT - first, read messages should not be removed from AquaMail.

Second, since AquaMail syncs with the mail server and not with Outlook on your PC, let's check what's on the server.

Can you open your web mail and check what happens there when you delete messages in Outlook?

If they do get deleted in web mail, please do this:

- In AquaMail, long press the account, choose last item (Diag: message dates), let it run, mail me the log (when prompted at the end).

- Delete a recent message using Outlook, wait until the deletion syncs with web mail

- Repeat the first step, so I can get the "before" and "after" logs

Thanks