Author Topic: Unable to send emails  (Read 3677 times)

Graham123456789

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Unable to send emails
« on: August 25, 2013, 10:43:48 pm »
Hello

Since purchasing my phone, I have never been able to send emails. However I have always been able to receive them.

I have tried downloading various email apps like aquamail however it seems to be the same issue with all of them. I took the phone into town and they said I should check for android updates, but I have the newest version installed.

To access the emails on the PC, the pop server is mail.gandi.net (not a standard MSN, Gmail etc account). on the Pop3 server on the phone I put the same thing in on port 995 (same as PC).

Does anyone have an idea on how I can get the emails to send?

Thanks
Graham

Kostya Vasilyev

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Re: Unable to send emails
« Reply #1 on: August 30, 2013, 02:31:15 am »
If all mail apps are having identical issue, maybe it's not the apps?

Port 995 is for incoming mail, it's POP3 over SSL.

I think your settings for the outgoing server @gandi.net should be:

- mail.gandi.net
- encryption: SSL  (accept any)
- port 465

I just tried connecting, and even though I don't have an account there, the connection itself worked... This is from my desktop system, not from AquaMail, just to see if I'd be able to connect.

Quote
kman@roxy:~/Android/proj-tablet/AquaMail$ openssl s_client -crlf -connect mail.gandi.net:465
CONNECTED(00000003)
.....
220 relay5-d.mail.gandi.net ESMTP Postfix
EHLO [20.0.0.1]
250-relay5-d.mail.gandi.net
250-PIPELINING
250-SIZE 25600000
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
quit
221 2.0.0 Bye
closed

You should also be able to STARTTLS instead of SSL, with port 587.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/