Author Topic: Jumps to top of mail list when scrolled past the first 25 and perform some action  (Read 5569 times)

beaky

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I posted this item originally as a followup to someone's possibly unrelated problem.
Wonder if it is a bug or I maybe have some IMAP settings wrong.
To reproduce problem:
Where default number of loaded emails is 25, select any of the latest 25 and I can operate normally: expected behaviour.
Now scroll past the first 25, say to number 40 , 60, 70 (exact number not critical).
If that email has unloaded content (images, etc), tap to load this content:
Often, usually in fact, I am suddenly viewing the most recent email (no 1 from the top).
My mail server is on 1und1.de and is IMAP.
My tablet is google nexus 10 Running jelly-bean.
I am reading 3 accounts. one is high volume - maybe 20 messages/day, the others very low volume - zero to two/day. I note that when you read the combined inbox it is not possible to scroll past no 25 anyway (acceptable), so the problem I describe is only apparent when reading an individual inbox on the busiest account.

My original post was in response to someone who had set unread messages to list first, but I do not do that, I just have them in date order. There does not have to be a new message loaded for the problem to occur. It can occur several times in a minute so is not the 15 min sync, but if loading images forces a sync, is there a pointer being unexpectedly reset?
Original post:
http://www.aqua-mail.com/forum/index.php?topic=1375.msg4167.msg#4167
Otherwise, all works as I expect, and apart from a  short wish list( who doesn't have a wish-list?), I am happy with aqua mail.

Kostya Vasilyev

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I guess you're using IMAP push in this account.

The issue should be fixed in this development version:

http://www.aqua-mail.com/forum/index.php?topic=1397.0
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

beaky

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I guess you're using IMAP push in this account.

The issue should be fixed in this development version:

http://www.aqua-mail.com/forum/index.php?topic=1397.0
Yes I have switched on IMAP push, but did not check too carefully if my mail server offers it. I only have push on the one account with highest traffic. The other two rely on periodic sync. I have now downloaded and Installed version 33 (your link takes me to version 31, but I assume the changes are cumulative rather than divergent!)
Dave

Kostya Vasilyev

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Yes, the changes are cumulative... And a new update is coming in a day or two, with iCal support (previewing and replying to calendar events).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/