Author Topic: Calendar not working after upgrading to 1.5.5.13  (Read 3611 times)

bdags

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Calendar not working after upgrading to 1.5.5.13
« on: April 08, 2015, 08:22:55 am »
I recently upgraded to 1.5.5.13. Now, when I go to edit existing calendar appointments or create new ones, I get "Unfortunately calendar has stopped."  This error is only occurring with the account I have sync'd with Aqua-mail, none of my other accounts are affected so I do not think it is a calendar issue. I have a Samsung Galaxy S5 and am using the stock calendar app.

Kostya Vasilyev

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Re: Calendar not working after upgrading to 1.5.5.13
« Reply #1 on: April 08, 2015, 11:04:36 pm »
Since you mention the upgrade "I recently upgraded to 1.5.5.13" -- did this issue not happen with earlier 1.5.5 versions? I'm asking since Calendar sync is brand new in 1.5.5.

Second, I assume the built-in Calendar app is Samsung's "S Planner"?

I am able to create events in my Office 365 account in S Planner and sync them via AquaMail, on a Note 3 with Samsung's official 5.0... so this may be specific to the S5 (which I don't own) and a specific flavor too (e.g. operator version).

As a test, can you try a different calendar app? Maybe Google's own or aCalendar+ or Business Calendar?

Any way you could get me info about the crash -- since it's S Planner crashing and not my app, there isn't going to be an automatic postmortem crash log from Aqua -- but if you happen to be the type of user who flashes ROMs, roots, and all that stuff, perhaps you have Android developer tools installed?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Calendar not working after upgrading to 1.5.5.13
« Reply #2 on: April 09, 2015, 12:41:29 am »
One other thought -- I already tried to reproduce with S Planner on a Note 3 + 5.0, but couldn't...

Still, maybe you could let me know the details of your event, so I could try an event exactly like that:

- Repeating or not, and if repeating, what exact repeat pattern

- Custom event color, yes or no

- Any attendees or not

- Reminders, yes or no, exact value ("at time of event", or "XXX in advance").

- Last but not least, the device's Android version, 4.4, 5.0...?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

bdags

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Re: Calendar not working after upgrading to 1.5.5.13
« Reply #3 on: April 10, 2015, 09:20:51 am »
Thanks for the reply. I gave up on S Planner and downloaded aCalendar+ and it appears to be working fine. Thanks for your help!