Author Topic: Chromecast disconnects after 5mins from embedded YouTube video  (Read 2945 times)

tawpgk

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This issue has gone on forever it seems and I didn't think it was an aquamail issue but since it doesn't happen in Gmail (I think it once did) anymore, it must be something I am missing with AM.

When I get a YouTube video sent from Patreon in particular, although I don't believe exclusively, I click through the YouTube video embed and when it plays I hit the Chromecast icon and it begins to play normally on my TV. After 5 minutes the connection is dropped. I can restart the video, hit the Chromecast icon and it resumes at 5:01. Then if longer than 10mins it will drop again at 10, and the cycle repeats every 5mins.

It seems somewhere there is either an option I am not finding that forces timing out at this specified interval or you made an arbitrary design decision to such a disconnect. Either make this some sort of visible option or don't disconnect at all.

TIA

Tom W
Paid customer

Lmk if you need an email to try

Kostya Vasilyev

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Re: Chromecast disconnects after 5mins from embedded YouTube video
« Reply #1 on: March 13, 2017, 04:02:54 pm »
Aqua Mail doesn't interact with YouTube or ChromeCast in any way.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

tawpgk

  • Guest
Re: Chromecast disconnects after 5mins from embedded YouTube video
« Reply #2 on: March 14, 2017, 08:41:43 am »
I would have thought that also, and that's why I haven't posted in this forum earlier, but the same email plays through in Gmail where it has this disconnect timeout every 5 minutes. It's got to be something defaulting somewhere on the embedding. Or maybe something in the way Patreon does the embed in the mail? But then again it plays through in Gmail. Unless the Google masters are checking where YouTube is being called from and purposely wreaking havok. Not likely I guess it in the old mainframe days some software would do that.

 I don't wear an aluminum hat or live in a Faraday cage but this problem has existed with these Patreon embedded  videos for years. Google says it not them, but it's somebody. It's not a screen timeout but maybe some sort of async or synchronous process timeout the pops every 5 minutes. Anyway something is different in aquamail loading the same email as Gmail does from a Gmail account because Gmail works and aquamail times out.





mikeone

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Re: Chromecast disconnects after 5mins from embedded YouTube video
« Reply #3 on: March 14, 2017, 09:09:20 am »
Just to verify this issue I recommend to check with another mobile client, e..g. K9 Mail:

https://play.google.com/store/apps/details?id=com.fsck.k9

Kostya Vasilyev

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Re: Chromecast disconnects after 5mins from embedded YouTube video
« Reply #4 on: March 14, 2017, 09:28:21 pm »
We can't know if Google's email app has to do something special when it handles links to Google's (same Google as the email app's) video service.

I can tell you 100% that Aqua Mail does not *willingly* interact with YouTube, Chrome Cast, or anything video.

Maybe the normal things that it does (checking mail, posting notifications) do have the side effect of somehow messing something up, but:

- I don't own a Chrome Cast device (dongle? whatever are those things properly called), don't think our QA has them

- I can't think of anything in Aqua Mail that runs exactly at 5 minute intervals (at least with the default settings)

- Some other app (Aqua Mail, "other" relative to Chrome Cast) doing "something legal that it needs to do" should not have any effect on a whole different app. Android is a modern multitasking operating system, it's not DOS, right?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/