Author Topic: Special settings, sync not working.  (Read 2351 times)

halcion

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Special settings, sync not working.
« on: January 17, 2016, 08:41:13 am »
I have 4 webmail accounts and syncing always breaks when i try to use special settings and set them to sync at different staggered times. After i reset the app i set to globally check every 15 minutes but to save on battery life i want to change that so gmail is checked every 2 hours, yahoo every 1 hour and 20 minutes and the other 2 accounts, msn and aol every 5 and 6 hours.

I cannot for the life of me get aqua mail to conform to my rules. No matter what i do. It's always either global on or off.  >:(

halcion

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Re: Special settings, sync not working.
« Reply #1 on: January 17, 2016, 11:48:02 am »
Thanks aquafail

StR

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Re: Special settings, sync not working.
« Reply #2 on: January 17, 2016, 04:49:28 pm »
If you want help with it, could you provide more details:
What version of Android are you using? Is it Marshmallow?  That one has dooze mode that kicks in at some point and could interfere with apps running in the background.
What Aquamail version are you using?

Have you tried keeping one account sync settings at 15 or 30 minutes, while having the rest as you described?
If that works, uout can try increasing that sync time gradually (30, 60, 90 ... minutes)  to see when it breaks)
Alternatively, you can start with the default settings, and the increase the sync interval for just one account in 30 minutes increment and see when that would break (if it will).
First, you might find some reasonable settings that would still work for your needs. Second, it might give an insight into what is the culprit in your situation.

And, just in case, what specific  settings are you changing in order to get what you described?
Settings -> receiving -> scheduled sync -- is it check-marked?

Is your setting Receiving -> System settings (receive even when system auto-sync is off) enabled?

Are you using any battery "optimizers", such as battery doctor  or greenify?



Kostya Vasilyev

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Re: Special settings, sync not working.
« Reply #3 on: January 18, 2016, 02:46:25 pm »
Re: Thanks aquafail

Thanks for your patience, I see that you didn't get a response in THREE HOURS and had to post again.

My sincere apologies for this unacceptable delay.

Re: when i try to use special settings and set them to sync at different staggered times

And what is the actual behavior you're getting? Are all accounts checked on same -- app global -- schedule?

Other than what's already suggested by @Paris Geek -- feel free to capture the issue in the app's debug log (please see the link in my signature below).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/