Author Topic: AquaMail removes mail from server  (Read 4025 times)

stapoz

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AquaMail removes mail from server
« on: January 03, 2014, 01:05:16 pm »
Latest version removes mails from server (IMAP). No matter if I read the message or not - the mail is removed right after AquaMail read (synchronize) mails. A mail is not moved to a trash but "indicated removed" which prevents other clients to read this mail. Have this with many accounts including GMail

Fcasoli

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Re: AquaMail removes mail from server
« Reply #1 on: January 03, 2014, 01:56:48 pm »
Latest version removes mails from server (IMAP). No matter if I read the message or not - the mail is removed right after AquaMail read (synchronize) mails. A mail is not moved to a trash but "indicated removed" which prevents other clients to read this mail. Have this with many accounts including GMail
So, if you receive a message in your device, you cannot receive with different one?
I have my IMAP account but the message is readable in all devices, PC included...
Maybe there is a setting to flag...

Kostya Vasilyev

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Re: AquaMail removes mail from server
« Reply #2 on: January 04, 2014, 02:44:37 am »
Strange, I'm not seeing this on any of my devices in any of the IMAP accounts.

Could you please capture the issue in a debug log (see link in my signature).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/