Author Topic: Emails get not deleted on Server  (Read 2848 times)

KDfromG

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Emails get not deleted on Server
« on: September 30, 2015, 12:48:22 am »
Since one of the last 2 Updates the Emails get not deleted on the Mailserver when deleting in the App.

I use IMAP, in the settings I have chosen "moving to deleted folder". I also checked in Webmail on my account; but there nothing happens when deleting a Email in the App.  Using GMX Emailaccount.

I didn't change any settings, but severel days ago it worked perfectly... so I guess it my be a bug with one of the last Updates?

Thanks for all answers!!!

mikeone

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Re: Emails get not deleted on Server
« Reply #1 on: September 30, 2015, 01:14:48 am »
Please have a look into the following thread and go through the posts to check your account settings described by Kostya and other users:

http://www.aqua-mail.com/forum/index.php?topic=3956.msg20599#msg20599

Kostya Vasilyev

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Re: Emails get not deleted on Server
« Reply #2 on: September 30, 2015, 01:20:44 am »
@KDfromG

Not to question what you're seeing, but I have a GMX account for testing, and just tried it out... Messages did get moved into Trash in web mail.

So yes, please check the mapping between Aqua's "[ Deleted ]" and GMX's Trash folder, as linked by @mikeone:

- Long press the account -> options and folders -> folders

- Find GMX's server side "Trash" folder

- Tap it, choose "Sync with [ Deleted ]"
« Last Edit: September 30, 2015, 01:22:30 am by Kostya Vasilyev, Aqua Mail »
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

KDfromG

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Re: Emails get not deleted on Server
« Reply #3 on: September 30, 2015, 01:37:49 am »
 :) Thank's a lot to you! The "Sync with [deleted]" fixed the problem and now it works fine.

Absolutly great your excellent fast replies.

P.S.: aquamail is the best email-app I ever used - and the pro-version is absolutly worth to buy!

mikeone

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Re: Emails get not deleted on Server
« Reply #4 on: September 30, 2015, 01:50:54 am »
Glad to hear that your problem could be solved as quickly.